Support » Plugin: Jetpack by WordPress.com » Error fetching static.html

  • Resolved klark89

    (@klark89)


    Hi,
    This Morning on my website (www.osservatoreseriale.it) appeared an errore message Warning: filemtime(): stat failed for /home/osserva6/public_html/wp-content/plugins/jetpack/css/jetpack.css in /home/osserva6/public_html/wp-content/plugins/jetpack/class.jetpack.php on line 6114
    and the jetpack page shows this Error fetching static.html. Try running: yarn distclean && yarn build.
    I didn’t upgrade jetpack in the last few days, so i don’t know what’s happened.
    Can You help me to fix this problem?
    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    You seem to be running the Jetpack Beta plugin on your site; try going to Jetpack > Beta in your dashboard, and switch to anything other than “Release Candidate”. Once you’ve done so, the problem should disappear. You can then switch back to Release Candidate if you’d like, the error should then be gone.

    I hope this helps.

    Thank you for your help.
    The Error disappear only if i chose “Release candidate”, if i set latest stable, the issue stays.

    • This reply was modified 2 years, 6 months ago by klark89.
    • This reply was modified 2 years, 6 months ago by klark89.

    I also have the same problem after installed Jetpack version 5.2.1. Which version should we try to fix this problem? I cannot find menu dashboard > beta. Where is it?

    Our WordPress version is 4.8

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    I cannot find menu dashboard > beta. Where is it?

    If you do not use Jetpack’s Beta plugin, you will not see this menu item on your site.

    Could you try to log in to your site via FTP or CPanel, delete the existing Jetpack plugin folder, and reinstall the plugin manually as explained here:
    http://codex.wordpress.org/Managing_Plugins#Manual_Plugin_Installation

    You’ll find the Jetpack plugin folder here:

    
    wp-content
       plugins
         jetpack - DELETE THIS FOLDER
    

    If you’re not sure how to do this, you can ask your hosting company for help. They should also have documentation explaining how to edit or remove files from your site using FTP or a File Manager in your admin panel.

    Let me know how it goes.

Viewing 4 replies - 1 through 4 (of 4 total)
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