Title: Error Fetching Plugins Last modified: November 23, 2016 --- # Error Fetching Plugins * Resolved [Trevis](https://wordpress.org/support/users/treviscarletta/) * (@treviscarletta) * [9 years, 4 months ago](https://wordpress.org/support/topic/error-fetching-plugins-7/) * I’m getting “Error Fetching Plugins” on my WordPress.com site management dashboard for the site mefemn.org. * I’ve reconnected Jetpack and still no luck. I’m using iThemes Security and have played with the XML-RPC settings but, still no luck. * Any guidance would be greatly appreciated! Thank you! Viewing 5 replies - 1 through 5 (of 5 total) * Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/) * (@jeherve) * Jetpack Mechanic 🚀 * [9 years, 4 months ago](https://wordpress.org/support/topic/error-fetching-plugins-7/#post-8481409) * Jetpack uses your site’s XML-RPC file to communicate with WordPress.com. Unfortunately I cannot access that file on your site at the moment: [http://mefemn.org/xmlrpc.php](http://mefemn.org/xmlrpc.php) * While it appears in the browser, it’s followed by this message: `` * When trying to connect to the file from WordPress.com, I get a 406 error. * If you use a security plugin to block access to the file, or that may add anything to your site’s `.htaccess` file, you’ll need to configure it to allow incoming and outgoing connections to /xmlrpc.php, without outputting any text or error message in the file. * If you do not use such plugin, you’ll want to contact your hosting provider and ask them if they currently block access to your site’s XML-RPC file. * I hope this helps. * [techepet](https://wordpress.org/support/users/techepet/) * (@techepet) * [9 years ago](https://wordpress.org/support/topic/error-fetching-plugins-7/#post-9016147) * I am on this very same boat and also it can’t fetch users [http://www.solarpaque.com.ar](http://www.solarpaque.com.ar) * Thanks! * Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/) * (@jeherve) * Jetpack Mechanic 🚀 * [8 years, 11 months ago](https://wordpress.org/support/topic/error-fetching-plugins-7/#post-9073951) * I wanted to access your site to check the status of your Jetpack connection, but my antivirus doesn’t seem to allow me to visit your site: [http://i.wpne.ws/kCXB](http://i.wpne.ws/kCXB) * I would recommend that you run through the tests on this page to make sure your site hasn’t been hacked: [https://codex.wordpress.org/FAQ_My_site_was_hacked](https://codex.wordpress.org/FAQ_My_site_was_hacked) * [offerstage](https://wordpress.org/support/users/offerstage/) * (@offerstage) * [8 years, 7 months ago](https://wordpress.org/support/topic/error-fetching-plugins-7/#post-9489875) * Hi – * My website is now unresponsive and I do not know how to fix this. I was updating it yesterday, I installed some plug ins to help with images (which seemed fine) it was looking great then BAM! gone! I cannot access it from any device, I cannot access the admin dashboard, I cannot view plugins to delete any and it tells me that there are problems fetching my plugins. I get a 500 internal server message anytime I try to access my site or admin dashboard. I know my site wasn’t deleted but I’m blocked from even viewing the pages when I log in! This is terrible. Please help! * Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/) * (@jeherve) * Jetpack Mechanic 🚀 * [8 years, 6 months ago](https://wordpress.org/support/topic/error-fetching-plugins-7/#post-9520837) * > I get a 500 internal server message anytime I try to access my site or admin > dashboard. * [@offerstage](https://wordpress.org/support/users/offerstage/) Your problem is most likely not related to Jetpack. I would recommend following the instructions here to gain access to your site again: [https://codex.wordpress.org/Common_WordPress_Errors#The_White_Screen_of_Death](https://codex.wordpress.org/Common_WordPress_Errors#The_White_Screen_of_Death) Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Error Fetching Plugins’ is closed to new replies. * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237) * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/) * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq) * [Support Threads](https://wordpress.org/support/plugin/jetpack/) * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/) * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/) * 5 replies * 4 participants * Last reply from: [Jeremy Herve](https://wordpress.org/support/users/jeherve/) * Last activity: [8 years, 6 months ago](https://wordpress.org/support/topic/error-fetching-plugins-7/#post-9520837) * Status: resolved