Title: Error fetching plugins
Last modified: August 30, 2016

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# Error fetching plugins

 *  [s3marketing](https://wordpress.org/support/users/s3marketing/)
 * (@s3marketing)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/error-fetching-plugins-5/)
 * I have six websites that are giving me an error of unable to fetch plugins, I
   have tried to look into what to do but most of the other request about this issue
   go private. Thank you for your time!
 * [https://wordpress.org/plugins/jetpack/](https://wordpress.org/plugins/jetpack/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Contributor [Ryan C.](https://wordpress.org/support/users/ryanc413/)
 * (@ryanc413)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/error-fetching-plugins-5/#post-6888353)
 * Hi there! Could you post your site URLs here, so I can have a look?
 *  Thread Starter [s3marketing](https://wordpress.org/support/users/s3marketing/)
 * (@s3marketing)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/error-fetching-plugins-5/#post-6888443)
 *     ```
       http://progressivetitlesolutions.com/
       http://outdoorimpressions.net/
       http://trw.us.com/
       http://tampabay-title.com/
       http://homeplustitle.com/
       http://paramounttitlefl.com/
       ```
   
 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [10 years, 7 months ago](https://wordpress.org/support/topic/error-fetching-plugins-5/#post-6888453)
 * Thanks!
 * It seems that our API calls to your sites are blocked, but I can’t figure out
   why. Could you try to load one of the sites on WordPress.com, and then check 
   your server error logs? It should tell us more about what’s blocking the calls.
 * If you don’t know how to access your server error logs, your hosting provider
   should be able to help.
 * Let me know how it goes.
 *  [samr92](https://wordpress.org/support/users/samr92/)
 * (@samr92)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/error-fetching-plugins-5/#post-6888456)
 * Jeremy, I’ve been having the same issue also on both sites I have since the auto
   update feature was introduced.
 * I’ve set the log level on the webserver into debug so it captures everything,
   and no issues are coming back. When I try to look at plugins from wordpress.com,
   I don’t get any connection attempts in the logs, so it looks like its not even
   reaching the site. There are no network ACL’s on port 80. The only ACL in place
   is an IP rule configured to restrict wp-admin folder to a specific range, but
   I have opened this up but still get the same issue. It seems as if it’s not even
   attempting to connect. I’ve verified xmlrpc.php access is also unrestricted.
 *  [samr92](https://wordpress.org/support/users/samr92/)
 * (@samr92)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/error-fetching-plugins-5/#post-6888457)
 * Do you have a note of the IP ranges connections would be coming from so I can
   check and see if they are even hitting the firewall?
 * [@s3marketing](https://wordpress.org/support/users/s3marketing/) – don’t mean
   to hijack your post, just seemed silly creating a separate thread for the same
   issue
 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [10 years, 7 months ago](https://wordpress.org/support/topic/error-fetching-plugins-5/#post-6888464)
 * [@samr92](https://wordpress.org/support/users/samr92/) Could you please start
   your own thread, as per the [Forum Welcome](http://codex.wordpress.org/Forum_Welcome)?
   
   [http://wordpress.org/support/plugin/jetpack#postform](http://wordpress.org/support/plugin/jetpack#postform)
 * Although your issue seems similar to the one reported by [@s3marketing](https://wordpress.org/support/users/s3marketing/),
   what’s causing the issue could be very different. In order to find that out, 
   I would need to know your site URL, to be able to take a closer look.
 * If you want it to remain private, you can also contact us via this contact form:
   
   [http://jetpack.me/contact-support/](http://jetpack.me/contact-support/)
 * Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Error fetching plugins’ is closed to new replies.

 * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237)
 * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/jetpack/)
 * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/)

 * 6 replies
 * 4 participants
 * Last reply from: [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/error-fetching-plugins-5/#post-6888464)
 * Status: not resolved