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ShrinkTheWeb (STW) Website Previews Plugin
[resolved] Error fetching account details (3 posts)

  1. rajika4ever
    Member
    Posted 1 year ago #

    my STW plugin is not working and it saying Error fetching account details.connect() timed out!

    i have also re added access key and secret key but it didnt work too. please help

    https://wordpress.org/plugins/shrinktheweb-website-preview-plugin/

  2. STW Support
    Member
    Plugin Contributor

    Posted 1 year ago #

    rajika4ever,

    Can you open a support ticket at http://support.shrinktheweb.com/Tickets/Submit and provide us with temporary access to your site? Please include your STW user name or email so I can look up your account and check your logs for errors.

    Thanks.

  3. puravida1976
    Member
    Plugin Author

    Posted 8 months ago #

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