Store Locator Plus for WordPress
[resolved] Error - 'failed to geocode: OVER_QUERY_LIMIT". (4 posts)

  1. Craig_G
    Posted 3 years ago #

    I'm using the free version of Store Locator Plus, version 3.7.4. I tried it out last week and loved it. My first 3 entries worked great and I was very impressed...then all of my entries came back with the message "failed to geocode. Status: OVER_QUERY_LIMIT"

    I've read a previous thread from a site owner with a similar issue and it doesn't seem to help. I have literally ONLY tried to add about 10 addresses, spread over 5 days, so I can't imagine it's a bulk load issue.

    I would like to upgrade to the ProPack, but if I can't add locations it doesn't do me much good. I would greatly appreciate any help. Thanks!


  2. Craig_G
    Posted 3 years ago #

    I forgot to mention that I have activated API v3, and it is my only active service. I also looked at my API request history, and I have had 45 total requests in the last 28 days. I even tried generating a new API key, but that didn't help either. Maybe I need to turn something else on?

  3. Store Locator Plus
    Plugin Author

    Posted 3 years ago #

    First try REMOVING the API key. That will cause Google to check geocoding requests against your IP address.

    OVER_QUERY_LIMIT messages are based 100% on what Google responds to the plugin with when we send them the "hey, tell me the lat/long of this address" message. If you are seeing that message then Google thinks your server has made too many geocoding requests. Since you are using an API key it *should* be tied only to YOUR Google account, so being on a shared server should be a non-issue.

    Make sure your API key is listed properly. You can also try setting the retries to a higher number under the SLP General Settings page, but that is not a great solution. It simply re-sends the request after a short delay which hits the Google servers more frequently. It is meant more to handle THROTTLING than outright "you have hit your limit" problems.

  4. Craig_G
    Posted 3 years ago #

    Thanks! Removing my API key worked. If I have a similar issue later I guess I'll try getting a new API key with an email address linked directly to this specific website.

    I look forward to trying out the Pro Pack! Your plugin is awesome...just what I was looking for!!

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