Error, Export to Excel

  • Resolved nunorulz

    (@nunorulz)


    4 years, 5 months ago

    When I try to export the data I get this message by email

    “The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.”

    Error Details
    =============
    An error of type E_ERROR was caused in line 453 of the file
    …/wp-content/plugins/upi-crm-universal-crm-solution/resources/includes/PHPExcel/Writer/Excel2007.php

    Error message: Uncaught Error: Class ‘ZipArchive’ not found in
    …/wp-content/plugins/upi-crm-universal-crm-solution/resources/includes/PHPExcel/Writer/Excel2007.php:453

    Stack trace:
    #0 …/wp-content/plugins/upi-crm-universal-crm-solution/functions.php(391):
    PHPExcel_Writer_Excel2007->save(‘/var/www/html/u…’)

    #1 …/wp-content/plugins/upi-crm-universal-crm-solution/admin/dashboard_admin.php(17):
    upicrm_excel_output()

    #2 …/wp-content/plugins/upi-crm-universal-crm-solution/admin/upicrm_admin.php(133):
    UpiCRMAdminIndex->Render()

    #3 …/wp-includes/class-wp-hook.php(286):
    UpiCRMAdmin->onDisplayDashboard(”)

    how can I fix it

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Upi

    (@upi)

    4 years, 4 months ago

    Hi,
    we’ve stumbled upon this once …
    it simply means the Class ‘ZipArchive’ is not installed on the server.
    please make sure this class is installed on the server (PHP…_) and it should solve this issue.

    Uri

    Thread Starter nunorulz

    (@nunorulz)

    4 years, 4 months ago

    Hi Uri,

    Thank you very much for your attention, I will try this solution

Viewing 2 replies - 1 through 2 (of 2 total)
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