Title: Error events
Last modified: August 31, 2016

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# Error events

 *  Resolved [cesar10](https://wordpress.org/support/users/cesar10/)
 * (@cesar10)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/error-events-1/)
 * you can not add events, it was running all right until you perform the upgrade
 * [https://wordpress.org/plugins/opentickets-community-edition/](https://wordpress.org/plugins/opentickets-community-edition/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [loushou](https://wordpress.org/support/users/loushou/)
 * (@loushou)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/error-events-1/#post-7160729)
 * Hey [@cesar10](https://wordpress.org/support/users/cesar10/),
 * I am ready and willing to help you out with this; however, I will need more information
   from you in order to help out. Can you answer these questions for me, to the 
   best of your ability:
 * 1. Are you able to click the ‘Add Event’ button in the admin?
 * 2. Does clicking that button bring up the edit event page?
 * 3. Can you Save the edit event page?
 * 4. On the edit event page, do you see the calendar?
 * 5. Above the calendar, do you see a blue button that reads ‘New Event Date’?
 * 6. What happens when you click the ‘New Event Date’ button?
 * 7. When the ‘new event date’ form appears, can you fill form out?
 * 8. What happens when you click the ‘Add to Calendar’ button at the bottom of 
   the form?
 * 9. Do new events show up in the calendar below the form?
 * 10. Do new events show up in the list of events below the calendar?
 * 11. Can you select events from the list of events below the calendar?
 * 12. When you select the events, does the ‘floating settings form’ appear out 
   to the right side of the list?
 * 13. Can you change the settings in that form?
 * 14. What happens to the events in the list below the calendar, after you hit 
   the blue ‘Publish’ or ‘Update’ button at the top right of the page?
 * 15. Do the events show on the frontend of the site, in the event calendar page?
 * Thanks for taking the time to answer these questions. Giving the best answer 
   you can to each will help me understand what part of the event publishing process
   is not working. That will help me give you information on how to resolve the 
   problem you are running into.
 * Loushou
 *  Plugin Author [quadshot](https://wordpress.org/support/users/quadshot/)
 * (@quadshot)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/error-events-1/#post-7160899)
 * [@cesar10](https://wordpress.org/support/users/cesar10/) following up to see 
   if you were able to answer loushou’s questions…
 * We followed up quickly but didn’t receive another response. Guessing one of our
   subsequent updates helped you out. Please reply or re-open this if you do require
   help.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error events’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/opentickets-community-edition_bcbcb3.
   svg)
 * [OpenTickets Community Edition](https://wordpress.org/plugins/opentickets-community-edition/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/opentickets-community-edition/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/opentickets-community-edition/)
 * [Active Topics](https://wordpress.org/support/plugin/opentickets-community-edition/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/opentickets-community-edition/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/opentickets-community-edition/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [quadshot](https://wordpress.org/support/users/quadshot/)
 * Last activity: [10 years, 1 month ago](https://wordpress.org/support/topic/error-events-1/#post-7160899)
 * Status: resolved