Title: Error establishing a database connection Last modified: December 16, 2019 --- # Error establishing a database connection * Resolved [gary4u](https://wordpress.org/support/users/gary4u/) * (@gary4u) * [6 years, 5 months ago](https://wordpress.org/support/topic/error-establishing-a-database-connection-930/) * Hi, * I am getting this Error message “Error establishing a database connection” when I open the site- [http://myconnect.in/myshop/](http://myconnect.in/myshop/) and also the [http://myconnect.in/myshop/wp-admin/](http://myconnect.in/myshop/wp-admin/). I have checked the WP trouble shooting but still no result. Can anyone please let me know how to the website function. * Thanks Gary * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-establishing-a-database-connection-930%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/error-establishing-a-database-connection-930/page/2/?output_format=md) [→](https://wordpress.org/support/topic/error-establishing-a-database-connection-930/page/2/?output_format=md) * [Sumit Singh](https://wordpress.org/support/users/sumitsingh/) * (@sumitsingh) * [6 years, 5 months ago](https://wordpress.org/support/topic/error-establishing-a-database-connection-930/#post-12242894) * Hi, * Please check the below-defined value set properly in the wp-config.php file. * define(‘DB_NAME’, ‘database-name’); – Your database name define(‘DB_USER’, ‘ database-username’); – Your database User name define(‘DB_PASSWORD’, ‘database- password’); – Your database password define(‘DB_HOST’, ‘localhost’); – host name * Thanks * Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/) * (@sterndata) * Volunteer Forum Moderator * [6 years, 5 months ago](https://wordpress.org/support/topic/error-establishing-a-database-connection-930/#post-12242957) * Also, check with your host to make sure the database service is up and running * Thread Starter [gary4u](https://wordpress.org/support/users/gary4u/) * (@gary4u) * [6 years, 5 months ago](https://wordpress.org/support/topic/error-establishing-a-database-connection-930/#post-12243172) * Hi, * Thank you for your response. first I have checked with the server guys and they have said all is fine at their end. So I checked the wp-config.php this also looks to be fine. * Have checked these : define(‘DB_NAME’, ‘database-name’); – Your database name– CORRECT define(‘DB_USER’, ‘database-username’); – Your database User name – CORRECT define(‘DB_PASSWORD’, ‘database-password’); – Your database password – CORRECT define(‘DB_HOST’, ‘localhost’); – host name – CORRECT * The username looks alright , so I have tried to change the database password in the Database – change password. This also has been no use , it shows Error.[ lOOKS LIKE I CANNOT CHANGE THE DATABASE PASSWORD] * I have also removed all history and cookies etc but no use. * Even I have entered this – define(‘WP_ALLOW_REPAIR’, true); in the wp-config. php this also does work. * Even the main site does not open have tried also opening other files from the website but this is also does not work. * Please help me on this. * Thanks Gary * Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/) * (@sterndata) * Volunteer Forum Moderator * [6 years, 5 months ago](https://wordpress.org/support/topic/error-establishing-a-database-connection-930/#post-12243220) * Can you access the database via PHPMYADMIN from your hosting control panel? * Thread Starter [gary4u](https://wordpress.org/support/users/gary4u/) * (@gary4u) * [6 years, 5 months ago](https://wordpress.org/support/topic/error-establishing-a-database-connection-930/#post-12244563) * Yes I can access the database via PHPMYADMIN from your hosting control panel. * Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/) * (@sterndata) * Volunteer Forum Moderator * [6 years, 5 months ago](https://wordpress.org/support/topic/error-establishing-a-database-connection-930/#post-12244676) * OK, good. * So, one of the constants in wp-config.php is wrong. I am assuming that the site did work and stopped, so what else happened just before it stopped working? * Thread Starter [gary4u](https://wordpress.org/support/users/gary4u/) * (@gary4u) * [6 years, 5 months ago](https://wordpress.org/support/topic/error-establishing-a-database-connection-930/#post-12244750) * Honestly no idea. But I started getting this messages before that “your IPS address is attacked” , I have taken a screen shot , I contacted the Server company about this and they have said that they have no issues , and then I contacted the Antivirus company[ Kaspersky ] they to have said all is fine and told me to have a good day. Now I am stuck with this. Best part is that this happens[Error establishing a database connection] only when I try opening these sites which I mentioned earlier. * But what I am not able to understand why I cannot change the Database password in – PHPMYADMIN * I dont know what else to try. * Gary * [mbain](https://wordpress.org/support/users/markcbain/) * (@markcbain) * [6 years, 4 months ago](https://wordpress.org/support/topic/error-establishing-a-database-connection-930/#post-12246862) * Your hosting company should be able to help you reset your database password. Usually you can do this yourself via cPanel or whatever panel they use. I don’t think you can do it via phpmyadmin. * Thread Starter [gary4u](https://wordpress.org/support/users/gary4u/) * (@gary4u) * [6 years, 4 months ago](https://wordpress.org/support/topic/error-establishing-a-database-connection-930/#post-12248258) * Hi, * Thank you for your response. Yes sorry one cannot change the password in phpmyadmin. It can be done in Cpanel. But is showing Error when I do. I can change my other databases passwords but not this one . Not sure why , I have checked with my server guys they said that there is nothing wrong at they end and I should check at my side. * I am using Astra theme for this project. It is a eCommerce , woo-commerce and with instamojo. Can it be any of the plugins that can be causing the problem not sure. To check I first need to login to the dashboard which I am unable to. * Like I said I did try to change the password in the Cpanel Database but it is showing Error. Do I need to uninstall the complete WP and reinstall.? * The site was working fine and all of a sudden it just got cut off with -” Error establishing a database connection “. Not able to see the main site and the login page itself. * Please let me know. * Thanks * Gary * Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/) * (@sterndata) * Volunteer Forum Moderator * [6 years, 4 months ago](https://wordpress.org/support/topic/error-establishing-a-database-connection-930/#post-12248265) * You *can* change the password for your DB_USER in phpmyadmin * [https://synoguide.com/2014/02/20/change-password-sql-database-phpmyadmin/](https://synoguide.com/2014/02/20/change-password-sql-database-phpmyadmin/) * This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles. * If you can install plugins, install “Health Check”: [https://wordpress.org/plugins/health-check/](https://wordpress.org/plugins/health-check/) On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, **without affecting normal visitors to your site**. You can then use its admin bar menu to turn on/off plugins and themes one at a time. * See [http://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/](http://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/) * Thread Starter [gary4u](https://wordpress.org/support/users/gary4u/) * (@gary4u) * [6 years, 4 months ago](https://wordpress.org/support/topic/error-establishing-a-database-connection-930/#post-12248293) * Set MySQL User Password The request failed. (Error ID kak69e) * This the message I am getting when I try to change the password. What should I do now. * Gary * Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/) * (@sterndata) * Volunteer Forum Moderator * [6 years, 4 months ago](https://wordpress.org/support/topic/error-establishing-a-database-connection-930/#post-12248327) * At this point, I think you really need to get your host involved. * Thread Starter [gary4u](https://wordpress.org/support/users/gary4u/) * (@gary4u) * [6 years, 4 months ago](https://wordpress.org/support/topic/error-establishing-a-database-connection-930/#post-12250830) * This is the reply I got from the Server guys. * [Hi, You can simply delete the mysql user and recreate / Else delete and recreate with alternate name on your cPanel and update the same on your configuration file . And this will resolve your issue. If Still you facing any issue on specific path, Please do reply us to restore the backup from the last available backup.] * After this email response form the server guys they have closed the issue. * So should I go with this or is there any other way to resolve the issue. * Please let me know. * Gary * Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/) * (@sterndata) * Volunteer Forum Moderator * [6 years, 4 months ago](https://wordpress.org/support/topic/error-establishing-a-database-connection-930/#post-12250868) * I’d try that. create a new DB_USER and update wp-config.php * Thread Starter [gary4u](https://wordpress.org/support/users/gary4u/) * (@gary4u) * [6 years, 4 months ago](https://wordpress.org/support/topic/error-establishing-a-database-connection-930/#post-12250916) * Ok will try that. * Thanks * Gary Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/error-establishing-a-database-connection-930/page/2/?output_format=md) [→](https://wordpress.org/support/topic/error-establishing-a-database-connection-930/page/2/?output_format=md) The topic ‘Error establishing a database connection’ is closed to new replies. ## Tags * [database](https://wordpress.org/support/topic-tag/database/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 18 replies * 5 participants * Last reply from: [gary4u](https://wordpress.org/support/users/gary4u/) * Last activity: [6 years, 4 months ago](https://wordpress.org/support/topic/error-establishing-a-database-connection-930/page/2/#post-12250990) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics