Support » Plugin: Migrate Guru: Migrate & Clone WordPress Free » Error establishing a database connection

  • Resolved V

    (@vitaliss)


    First I had a “The constant “COOKIE_DOMAIN” is defined (probably in wp-config.php). Please remove or comment out that define() line.” This was easy to fix. Now, however, I’m stuck with Error establishing a database connection.

    Attempted migration to amazon lightsail over sftp using this plugin, not the commercial version.

Viewing 3 replies - 1 through 3 (of 3 total)
  • I request you to please reply to your ticket created on Freshdesk, as you can see the forum moderator has already closed one of your tickets, please don’t create any more ticket and contact us on the ticket you created, we’re awaiting your reply there.

    https://migrateguru.freshdesk.com/a/tickets/198149

    V

    (@vitaliss)

    Yes, my ticket has been closed (by the moderator?). And the moderator asked me to create a ticket here.

    Jan Dembowski wrote:

    “I have removed your review and flagged your account temporarily. That just means that your post will need to be approved and @ notifications from you will not work. Please do not use the review section for support.

    If you need support then please raise a support topic.
    https://wordpress.org/support/plugin/migrate-guru/#new-post

    I still don’t understand why my review has been removed and my account flagged. Seems like most unfair. I did provide technical detail in my review, but I also created a support ticket.

    • This reply was modified 2 months, 3 weeks ago by V.
    • This reply was modified 2 months, 3 weeks ago by V.
    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    I still don’t understand why my review has been removed and my account flagged. Seems like most unfair. I did provide technical detail in my review, but I also created a support ticket.

    Because it was not a review. It was a support topic and this is the correct place to post that. Which is why this part was written.

    Please do not use the review section for support.

    That’s pretty clear.

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