Title: Error establishing a database connection
Last modified: August 24, 2016

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# Error establishing a database connection

 *  [Maco10](https://wordpress.org/support/users/maco10/)
 * (@maco10)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/error-establishing-a-database-connection-665/)
 * Hello. I am new with WordPress. I use Azure to create an Ubuntu virtual machine
   with MySQL, and other Azure instance with an empty web to install WordPress by
   FTP.
 * I gave the appropriate permissions to the user, the MySQL user is up; but when
   I try to install WordPress, navigator returns:
 * Error establishing a database connection
 * _This either means that the username and password information in your wp-config.
   php file is incorrect or we can’t contact the database server at prueba-ubuntu-
   server.cloudapp.net:3306. This could mean your host’s database server is down._
 *  Are you sure you have the correct username and password?
    Are you sure that 
   you have typed the correct hostname? Are you sure that the database server is
   running?
 * If you’re unsure what these terms mean you should probably contact your host.
   If you still need help you can always visit the WordPress Support Forums.
 * How can I fix it?

Viewing 1 replies (of 1 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/error-establishing-a-database-connection-665/#post-5992964)
 * In nutshell, you’re getting this error because WP is unable to establish a database
   connection. Reason why WP is unable to establish a database connection can vary.
   It could be that your database login credentials are wrong or have been changed.
   It could be that your database server is unresponsive. It could be that your 
   database has been corrupted. Majority of the times this error happens because
   of some sort of server error. Also, there could be other factors as well. To 
   troubleshooting this problem:
    – double check your [wp-config.php file settings ](http://codex.wordpress.org/Editing_wp-config.php)
   for the database name, database username and database password, and the host 
   name (e.g., “localhost” Vs. something else). This is where most errors occur.–
   Then make sure wp-config.php is in right location. – Then check that you don’t
   need to change the database host from “localhost” to something else. You can 
   get that info from your hosting provider. – Check you have actually created a
   database with the same database name as is in your wp-config.php file. – Last,
   but not least, if all that information is correct your database probably has 
   a problem with it. Contact your hosting provider if the database server is offline(
   if the problem suddenly happened), or if they have any other problem at their
   end, or they made any changes to your account, or if there are any limitations/
   restrictions, or if the hosting package is set to Windows and not Linux, etc.–
   If the error is intermittent then it’s your server. What’s happening is that 
   the web server and/or the database server are gettign overloaded and the connection
   is droping out or is refused for a short time. That gives you the database error
   as the website can’t connect to the database. To fix this, you’ll need to talk
   to your hosting company as they are the only ones that can do anything about 
   hardware issues like this. – There are also many threads on this topic on these
   forums: [http://wordpress.org/search/Error+establishing+a+database+connection?forums=1](http://wordpress.org/search/Error+establishing+a+database+connection?forums=1)

Viewing 1 replies (of 1 total)

The topic ‘Error establishing a database connection’ is closed to new replies.

## Tags

 * [connection](https://wordpress.org/support/topic-tag/connection/)
 * [database](https://wordpress.org/support/topic-tag/database/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [t-p](https://wordpress.org/support/users/t-p/)
 * Last activity: [11 years, 2 months ago](https://wordpress.org/support/topic/error-establishing-a-database-connection-665/#post-5992964)
 * Status: not resolved

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