Support » Fixing WordPress » Error Establishing a Database Connection

  • Hi, I’m not sure if I can get help here or with ipage (which is who I access wordpress through). But my site is no longer showing up online. I was in the middle of writing a blog when it lost connection and when I tried to login I got the following:
    Error establishing a database connection

    This either means that the username and password information in your wp-config.php file is incorrect or we can’t contact the database server at This could mean your host’s database server is down.
    •Are you sure you have the correct username and password?
    •Are you sure that you have typed the correct hostname?
    •Are you sure that the database server is running?

    If you’re unsure what these terms mean you should probably contact your host. If you still need help you can always visit the WordPress Support Forums.

    I’ve made NO changes and I’m not sure what the problem is. I’m not super tech savvy. Any help would be really appreciated. And, please, let me know if I should take this to ipage support instead.

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  • Moderator t-p


    Error connecting to your database: You are getting this error because WP is unable to establish a database connection. Reason why WP is unable to establish a database connection can vary. It could be that your database login credentials are wrong or have been changed. It could be that your database server is unresponsive. It could be that your database has been corrupted. Also, there could be other factors as well.

    To troubleshooting this problem:
    – double check your wp-config.php file settings for the database name, database username and database password, and the host name (e.g., “localhost” Vs. something else). This is where most errors occur.
    – Then make sure wp-config.php is in right location.
    – Then check that you don’t need to change the database host from “localhost” to something else. You can get that info from your hosting provider.
    – Check you have actually created a database with the same database name as is in your wp-config.php file.
    – Last, but not least, if all that information is correct your database probably has a problem with it. Contact your hosting provider if the database server is offline (if the problem suddenly happened), or if they have any other problem at their end, or they made any changes to your account, or if there are any limitations/restrictions, or if the hosting package is set to Windows and not Linux, etc.
    – There are also many threads on this topic on these forums:

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