Support » Installing WordPress » Error establishing a database connection

  • Right, just grabbed a fasthosts domain and am trying to get WP installed. the wp-config is all correct, and I’ve tested the settings with SQL management studio which connects absolutely fine with the details in wp-config.

    Any ideas?

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  • Moderator t-p


    Error connecting to your database is common, but it isn’t necessarily a problem with wordpress itself.
    – double check your wp-config.php file settings for the database name, database username and database password. This is where most errors occur.
    -Then check that you don’t need to change the database host from “localhost” to something else. You can get that info from your hosting provider.
    -Check you have actually created a database with the same database name as is in your wp-config.php file.
    -Last, but not least, if all that information is correct your database probably has a problem with it, and you may need to contact your hosting provider if the database server is online / if they have any other problem at their end, or they made any changes to your account, or if there are any limitations/restrictions, if the hosting package is set to Windows and not Linux, etc.
    -There are also many threads on this topic on these forums:

    Everything is absolutely as it should be in terms of logon/password/host and db name. I can connect to the server with other methods (SQL Management Studio etc) and ping it….it’s WordPress.

    Can I ask one thing. Are you using a MySQL database, or MSSQL or some other DB type? Saying that you can connect with SQL Management Studio worries me because that’s a Microsoft product, and to the best of my knowledge doesn’t work with MySQL.

    Can you also let us know who you’re hosting with? Did you contact your host with this issue?

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