Support » Installing WordPress » Error establishing a database connection

  • Hellosir/mam, I have problem in databse connection when I refersh the site the response come in delay and then the message is dispayed ‘Error establishing a database connection’ Why this error ?
    Please tell me about this issue.
    thank you

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  • Moderator cubecolour



    If the site works normally but you intermittently see this error, it is caused by the web server not being able to communicate with the web server. This is a hosting issue so you would need to open a support ticket with your hosting company.

    If however you always see this error, check the database connection settings in your wp-config.php

    Moderator t-p


    Error connecting to your database is common, but it isn’t necessarily a problem with wordpress itself.
    – First, try contacting the hosting provider if the database server is online / if they have any other problem at their end, or they made any changes to your account, or if there are any limitations/restrictions, if the hosting package is set to Windows and not Linux, etc .
    – double check your wp-config.php file settings for the database name, database username and database password. This is where most errors occur.
    -Then check that you don’t need to change the database host from “localhost” to something else. You can get that info from your hosting provider.
    -Check you have actually created a database with the same database name as is in your wp-config.php file.
    -Last, but not least, if all that information is correct your database probably has a problem with it, and you may need to contact your hosting provider.
    There are also many threads on this topic on these forums:

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