• Hi! We recently got this message when we tried opening the admin panel for the site.

    “Error establishing a database connection
    This either means that the username and password information in your wp-config.php file is incorrect or we can’t contact the database server at localhost. This could mean your host’s database server is down.

    * Are you sure you have the correct username and password?
    * Are you sure that you have typed the correct hostname?
    * Are you sure that the database server is running?

    If you’re unsure what these terms mean you should probably contact your host. If you still need help you can always visit the WordPress Support Forums.”

    May I know what could be reasons for this?

    Thanks,

    Louie

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  • Maybe your host moved your database to another server. Call your hosting company to find out.

    Maybe your database server is not operational. Call your hosting company to find out.

    In your wp-config.php the database name and server and username and password are specified so check with your hosting company to make sure that information is correct.

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