Title: Error: {“error”:{“code”:403,”message”:” in Site Kit
Last modified: March 13, 2026

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# Error: {“error”:{“code”:403,”message”:” in Site Kit

 *  Resolved [juerg1962](https://wordpress.org/support/users/juerg1962/)
 * (@juerg1962)
 * [3 weeks, 2 days ago](https://wordpress.org/support/topic/error-errorcode403message-in-site-kit/)
 * The installation of Google Analytics in Google Site Kit produces the following
   error message:
   Error: {“error”:{“code”:403,”message”:”The caller does not have
   permission”,”status”:”PERMISSION_DENIED”}} (Please try again.)What is this, and
   how can I overcome it?Thanks for help.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-errorcode403message-in-site-kit%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * (@jamesosborne)
 * [3 weeks ago](https://wordpress.org/support/topic/error-errorcode403message-in-site-kit/#post-18852789)
 * Thanks for reaching out [@juerg1962](https://wordpress.org/support/users/juerg1962/).
   Based on the error you’re facing, I suspect you may be using a Google Workspace
   email and Google Analytics may not be enabled within the permissions. If you’d
   like to share the following we can confirm this or determine more, and provide
   you with the steps to ensure you no longer encounter this error:
    1. At what stage do you see this error? ie. Are you seeing this as a console error,
       or when performing a particular action?
    2. Are you using a standard Google account or a did you set up or connect one of
       the modules within Site Kit using a Google Workspace email?
 * Let me know if you have any questions with the above. Thank you.
 *  Thread Starter [juerg1962](https://wordpress.org/support/users/juerg1962/)
 * (@juerg1962)
 * [3 weeks ago](https://wordpress.org/support/topic/error-errorcode403message-in-site-kit/#post-18853312)
 * Hello James,
   Thanks for your reply.It is not a workspace e-mail. It is a normal
   privat e-mailIt is the account of my client:Bettina xcxxxxxxx[xxxxxxxxx@gmail.com](https://wordpress.org/support/topic/error-errorcode403message-in-site-kit/xxxxxxxxx@gmail.com?output_format=md)
   I tried to install and activate Google Analytics directly in the account via “
   Messung starten” / “start measuring”, as it is a first time installation.I use“
   wandelreich.de” for Account, Property and Web stream.Right at the very end of
   the process I always receive “Internet error: versuchen sie es später” eg internet
   error: try again later.In Site kit it is the 403 errorI have no idea what is 
   going on.
    -  This reply was modified 3 weeks ago by [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/).
      Reason: removed email
 *  Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * (@jamesosborne)
 * [2 weeks, 6 days ago](https://wordpress.org/support/topic/error-errorcode403message-in-site-kit/#post-18854333)
 * Thanks for the update [@juerg1962](https://wordpress.org/support/users/juerg1962/).
   Given you’re not a Workspace user, please share the following and we can hopefully
   determine the cause and ensure you can use Site Kit as expected:
    1. Your[ Site Health information](https://i.imgur.com/Rtkmsba.png). You can[ use this form](https://docs.google.com/forms/d/1lhjns2K7c0Ny7ME4gxTcsnYtNUtcMr8BvFpPQi23Y1E/)
       to share privately if preferred.  
    2. When checking the Site Kit dashboard from a Chrome browser[ incognito window](https://i.imgur.com/ALzgiHp.png)
       does the same occur? If so, please share any[ browser console errors](https://imgur.com/KyLAzgH.png)
       that appear.  This can help indicate a browser or caching related block. 
    3. When selecting a different Google Analytics account or property, as you able
       to complete setup?
 * Let me know if you have any questions with the above.
 *  Thread Starter [juerg1962](https://wordpress.org/support/users/juerg1962/)
 * (@juerg1962)
 * [2 weeks, 4 days ago](https://wordpress.org/support/topic/error-errorcode403message-in-site-kit/#post-18857173)
 * Hello James,
   thanks for your help. With regard to your suggestions, I tried all
   that.I will open a new Google Account with an E-mail dedicated to de wandelreich.
   de domain.I then reinstall Google Site kit. I think, that will do the trick.BestJürg
 *  Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * (@jamesosborne)
 * [2 weeks, 3 days ago](https://wordpress.org/support/topic/error-errorcode403message-in-site-kit/#post-18857556)
 * Thanks for the update [@juerg1962](https://wordpress.org/support/users/juerg1962/).
   You shouldn’t have to create a new Google account to complete set up. I was more
   curious whether you can proceed with another Google account. Were you able to
   proceed without error using another Google account?
 * If the same also did occur in an incognito mode session, can you share if you’re
   able to complete Site Kit set up using [this disposable WordPress site](https://wordpress.org/plugins/google-site-kit/)
   with Site Kit preinstalled? Please use the same Google account which you’re having
   issues with. This will help indicated a possible third party plugin or host related
   issue that you were/are facing.
 *  Thread Starter [juerg1962](https://wordpress.org/support/users/juerg1962/)
 * (@juerg1962)
 * [2 weeks, 3 days ago](https://wordpress.org/support/topic/error-errorcode403message-in-site-kit/#post-18857804)
 * With the old account, I was going round in circles. Nothing worked.
   Incognito
   in Google Crome and Firefox did not do the trick. All google accounts closed.
   Exept the connection with Site Kit.Not able to open a account and set-up of Analytics
   directly in the Google Account.Nothing worked.I just did not have the time to
   play around any more.A new google account did the trick. Site kit is up and running.
 *  Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * (@jamesosborne)
 * [2 weeks, 3 days ago](https://wordpress.org/support/topic/error-errorcode403message-in-site-kit/#post-18857887)
 * Appreciate the update [@juerg1962](https://wordpress.org/support/users/juerg1962/),
   and glad to hear that a different Google account did the trick. The only thing
   I can think of is a setting with your old Google account, maybe not allowing 
   some third party access.
 * If you do decide to use the former Google account, we can reopen this support
   topic anytime and then perform some additional troubleshooting checks. Otherwise,
   best of luck with your site, and you know where to find us should you have any
   further queries. Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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 * 7 replies
 * 2 participants
 * Last reply from: [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * Last activity: [2 weeks, 3 days ago](https://wordpress.org/support/topic/error-errorcode403message-in-site-kit/#post-18857887)
 * Status: resolved