Title: ERROR Error saving order ID Last modified: January 2, 2024 --- # ERROR Error saving order ID * Resolved [alexliii](https://wordpress.org/support/users/alexliii/) * (@alexliii) * [2 years, 3 months ago](https://wordpress.org/support/topic/error-error-saving-order-id/) * Hello, * Please check: * [https://prnt.sc/vin0COjMXFP_](https://prnt.sc/vin0COjMXFP_) * 2024-01-02T04:27:40+00:00 ERROR Error saving order ID 1901273. 2024-01-02T04: 36:05+00:00 ERROR Error saving order ID 1901275. * [https://prnt.sc/CZJ1EuCipjVm](https://prnt.sc/CZJ1EuCipjVm) * 2024-01-02T04:27:39+00:00 CRITICAL Transactional email triggered fatal error for callback woocommerce_order_get_items 2024-01-02T04:36:04+00:00 CRITICAL Transactional email triggered fatal error for callback woocommerce_order_get_items * ```wp-block-code ### WordPress Environment ### WordPress address (URL): https://mysite.com Site address (URL): https://mysite.com WC Version: 8.4.0 REST API Version: ✔ 8.4.0 WC Blocks Version: ✔ 11.6.2 Action Scheduler Version: ✔ 3.7.1 Log Directory Writable: ✔ WP Version: 6.4.2 WP Multisite: ✔ WP Memory Limit: 4 GB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: ✔ ### Server Environment ### Server Info: nginx/1.24.0 PHP Version: 8.1.27 PHP Post Max Size: 100 MB PHP Time Limit: 300 PHP Max Input Vars: 20000 cURL Version: 7.81.0 OpenSSL/3.0.2 SUHOSIN Installed: – MySQL Version: 10.6.16-MariaDB-1:10.6.16+maria~ubu2204-log Max Upload Size: 100 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 8.4.0 WC Database Prefix: wp_ Total Database Size: 1938.46MB Database Data Size: 1621.42MB Database Index Size: 317.04MB wp_woocommerce_sessions: Data: 0.13MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 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wp_automatewoo_log_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_automatewoo_queue: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_automatewoo_queue_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_automatorwp_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_automatorwp_actions_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_automatorwp_automations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_automatorwp_automations_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_automatorwp_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_automatorwp_logs_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_automatorwp_triggers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_automatorwp_triggers_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_berocket_termmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_blogmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_blogs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_cart_notices: Data: 0.02MB + 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-08:00 ``` Viewing 1 replies (of 1 total) * Plugin Support [Shameem – a11n](https://wordpress.org/support/users/shameemreza/) * (@shameemreza) * [2 years, 3 months ago](https://wordpress.org/support/topic/error-error-saving-order-id/#post-17314187) * Hi [@alexliii](https://wordpress.org/support/users/alexliii/) * Based on the error messages you’ve shared, it looks like there are issues with saving order IDs and a critical error triggered by transactional email. These issues could be due to several reasons, such as plugin conflict, theme conflict, or server issues. * Here’s what you can do to troubleshoot: 1. Deactivate all plugins except WooCommerce and see if the issue persists. If it’s resolved, reactivate the plugins one by one to identify the problematic plugin. 2. Switch your theme to a default WordPress theme like Storefront and see if the issue remains. If it’s resolved, the problem lies with your theme. 3. Check your server error logs for any hints about what might be causing the issue. You may need to contact your hosting provider for assistance with this. * Please let us know how it goes or if you need further assistance. We’re here to help. Viewing 1 replies (of 1 total) The topic ‘ERROR Error saving order ID’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 1 reply * 2 participants * Last reply from: [Shameem – a11n](https://wordpress.org/support/users/shameemreza/) * Last activity: [2 years, 3 months ago](https://wordpress.org/support/topic/error-error-saving-order-id/#post-17314187) * Status: resolved