Error en bloque de texto de divi al instalar este plugin

  • Resolved sergiolupaseo

    (@sergiolupaseo)


    1 month, 2 weeks ago

    Hola, he instalado el plugin The events Calendar, pero al tenerlo activado, los bloques de texto de Divi dan un error y no puedo editarlos en el constructor visual. En el back-end, si que se pueden editar.
    El error que me da en el bloque es este:

    Que puede estar sucediendo?? Tenéis alguna nueva versión que pueda corregir este problema o puedo yo hacer algún ajuste para que esto no suceda??
    Además es instalado el modulo que permite integrar The events Calendar en divi que es Calendario de Eventos Divi. Pero el problema aparece, tan pronto, activo el primero de ellos.

    Muchas gracias por vuestra ayuda

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support tristan083

    (@tristan083)

    1 month, 2 weeks ago

    Hi @sergiolupaseo ,

    Thank you for reaching out.

    I recognize how challenging this must be, but let me try to assist you here to the best of my abilities.

    For me to understand and learn more about your setup, could you provide the version of the following?

    1. PHP
    2. WordPress
    3. The Events Calendar
    4. Events Calendar Pro (if using)
    5. Divi Theme version
    6. Divi Events Calendar plugin version
    Thread Starter sergiolupaseo

    (@sergiolupaseo)

    1 month, 2 weeks ago

    Hi @tristan083

    Here are the versions I am using.

    Versión de PHP7.4.33

    WordPress 6.8

    Divi Theme version 4.27.4

    The event Calendar 6.11.2

    Event Calendar Pro (Not used)

    Divi Events Calendar plugin version 2.8.20

    Thank you very much for your help

    Best regards

    Plugin Support tristan083

    (@tristan083)

    1 month, 2 weeks ago

    Hi @sergiolupaseo ,

    Thank you for your message and the information.

    Unfortunately, I have not been able to reproduce the issue in my testing environment running only The Events Calendar plugins and the Divi theme.

    I suspect there’s a conflict that’s causing the issue here. It would be good to test for conflicts. Could you follow the following steps?

    1. Deactivate all other plugins except for The Events Calendar Plugins.
    2. Switching to the Default theme.

    Please read the Testing for Conflicts article before doing anything.

    To be safe, we’d recommend conducting tests and updates on a Staging Server. Also, please keep a working backup of your website.

    Plugin Support Darian

    (@d0153)

    1 month, 2 weeks ago

    Hi there,

    It seems we haven’t heard back from you in a while, so I’ll go ahead and close this thread for now. If you still need help, feel free to reopen it or start a new one—our team is always here to assist!

Viewing 4 replies - 1 through 4 (of 4 total)
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