Support » Plugin: Jetpack by WordPress.com » Error during WebSocket handshake: Unexpected response code: 403

  • Resolved imperato.davide

    (@imperatodavide)


    Hi, my google chrome console is giving this error

    WebSocket connection to ‘wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data’ failed: Error during WebSocket handshake: Unexpected response code: 403

    ps. I saw other articles regarding this issue already solved but not how. and it seems your rule is to create a new case.

    Can you please help?

    Thanks,

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support pmciano

    (@pmciano)

    This site’s Jetpack connection looks good and we’re not seeing this error in the console when we view your site.

    Can you provide a link to the page where you’re seeing it?

    Are you experiencing any functional Jetpack issues on your end? Is anything not working as it should be?

    Once we get some feedback, we can take the next troubleshooting step in resolving your issue.

    imperato.davide

    (@imperatodavide)

    If you check the home page, wait 60 second after page loading you will see an error every tot seconds. https://ibb.co/nR1FVn

    Let me know, the detail of the error is always a little bit different from the previous

    Thank you in advance.

    Plugin Support Dat Hoang

    (@htdat)

    Hi,

    Thanks for your info.

    This issue happens when you do not log in to WordPress.com.
    It’s being tracked here https://github.com/Automattic/pinghub/issues/8

    Basically, it does not affect any operation on your site.

    Cheers,

    P/s: The note for the Jetpack team: 604-gh-notifications-client

    • This reply was modified 5 months ago by  Dat Hoang.
    imperato.davide

    (@imperatodavide)

    what about this other (index):2246 GET https://s0.wp.com/inc/js/devicepx-jetpack.js 404 it is related?

    Plugin Support pmciano

    (@pmciano)

    We’re not seeing that error on your site.

    Are there any specific steps required to observe this issue?

    Are you experiencing any functional Jetpack problems we can help you with?

Viewing 5 replies - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.