Support » Plugin: 3CX Live Chat » Error during WebSocket handshake: Unexpected response code: 200

  • Resolved wintersorrow

    (@wintersorrow)


    I’m hitting some strange issues with this plugin currently on a client’s website when trying to access the WP Live Chat Menu page.

    It’s always worked fine for me, but the client is experiencing different connection error messages. The plugin has been updated to the latest version and the current error message they’re seeing is.

    WebSocket connection to 'wss://...' failed: Error during WebSocket handshake: Unexpected response code: 200'

    Any ideas what the cause might be?

    Cheers,

Viewing 1 replies (of 1 total)
  • Plugin Author wpdev3cx

    (@wpdev3cx)

    Hi @wintersorrow ,
    our chat servers experienced some performance issues which we solved during the past 3 days. Please check again and let us know if your problem is solved.

Viewing 1 replies (of 1 total)
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