Title: Error during checkout. Last modified: September 2, 2020 --- # Error during checkout. * Resolved [leelogan](https://wordpress.org/support/users/leelogan/) * (@leelogan) * [5 years, 9 months ago](https://wordpress.org/support/topic/error-during-checkout-4/) * I was advised to create a support topic here also by Woocommerce support. Original topic is located [here ](https://wordpress.org/support/topic/error-an-error-occurred-during-the-checkout-please-try-again/#post-13349086) * Any help would be appreciated. * Below Status Log: original support request is as follows: * Hi When checking out regardless of check out option selected be it card or Paypal the following error occurs * ### WordPress Environment ### * WordPress address (URL): [https://valuelectrics.co.uk](https://valuelectrics.co.uk) Site address (URL): [https://valuelectrics.co.uk](https://valuelectrics.co.uk) WC Version: 4.4.1 REST API Version: ✔ 1.0.15 WC Blocks Version: ✔ 3.1.0 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 1.4.0 Log Directory Writable: ✔ WP Version: 5.5 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ✔ Language: en_GB External object cache: – * ### Server Environment ### * Server Info: Apache PHP Version: 7.2.33 PHP Post Max Size: 8 MB PHP Time Limit: 90 PHP Max Input Vars: 1000 cURL Version: 7.72.0 OpenSSL/1.1.1g * SUHOSIN Installed: – MySQL Version: 5.7.31 Max Upload Size: 8 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ❌ Your server does not have the SoapClient class enabled – some gateway plugins which use SOAP may not work as expected. DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ * ### Database ### * WC Database Version: 4.4.1 WC Database Prefix: wp_ Total Database Size: 121.90MB Database Data Size: 97.08MB Database Index Size: 24.82MB wp_woocommerce_sessions: Data: 22.97MB + Index: 0.30MB + Engine MyISAM wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_order_items: Data: 0.16MB + Index: 0.08MB + Engine MyISAM wp_woocommerce_order_itemmeta: Data: 0.98MB + Index: 0.58MB + Engine MyISAM wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + 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Gajjar – 1.9.2.2 * ### Must Use Plugins (1) ### * aaa-wp-cerber.php: by Cerber Tech Inc. – 1.0 * ### Settings ### * API Enabled: ✔ Force SSL: – Currency: GBP (£) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) ywf_deposit( ywf_deposit) * Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated- 5 (rated-5) * Connected to WooCommerce.com: – * ### WC Pages ### * Shop base: #5 – /shop/ Basket: #6 – /cart/ Checkout: #7 – /checkout/ My account:# 8 – /my-account/ Terms and conditions: #991 – /terms-conditions/ * ### Theme ### * Name: Mindig Version: 1.17.0 Author URL: [http://yithemes.com/](http://yithemes.com/) Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme * WooCommerce Support: ✔ * ### Templates ### * Overrides: mindig/woocommerce/archive-product.php mindig/woocommerce/cart/cart- empty.php mindig/woocommerce/cart/cart-shipping.php mindig/woocommerce/cart/cart- totals.php mindig/woocommerce/cart/cart.php version 3.8.0 is out of date. The core version is 4.4.0 mindig/woocommerce/cart/cross-sells.php version 3.0.0 is out of date. The core version is 4.4.0 mindig/woocommerce/cart/mini-cart.php mindig/woocommerce/cart/shipping-calculator.php mindig/woocommerce/checkout/form- checkout.php mindig/woocommerce/content-product.php mindig/woocommerce/content- product_cat.php mindig/woocommerce/content-single-product.php mindig/woocommerce/ global/sidebar.php mindig/woocommerce/global/wrapper-end.php mindig/woocommerce/ global/wrapper-start.php mindig/woocommerce/loop/add-to-cart.php mindig/woocommerce/ loop/loop-end.php mindig/woocommerce/loop/loop-start.php mindig/woocommerce/loop/ sale-flash.php mindig/woocommerce/myaccount/my-downloads.php mindig/woocommerce/ myaccount/navigation.php mindig/woocommerce/single-product/add-to-cart/simple. php mindig/woocommerce/single-product/rating.php mindig/woocommerce/single-product/ related.php mindig/woocommerce/single-product/sale-flash.php mindig/woocommerce/ single-product/up-sells.php mindig/woocommerce/single-product-reviews.php * Outdated Templates: ❌ * Learn how to update * ### Action Scheduler ### * Complete: 867 Oldest: 2020-08-03 09:41:11 +0100 Newest: 2020-09-01 15:01:03 +0100 * Pending: 2 Oldest: 2020-09-01 16:01:03 +0100 Newest: 2020-09-02 01:06:08 +0100“ Error An error occurred during the checkout, please try again” * I’ve tried going to theme storefront and disabling all plugins to no avail. * Below Status Log: * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-during-checkout-4%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ The topic ‘Error during checkout.’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/paymentsense-gateway-for-woocommerce. svg) * [WooCommerce Paymentsense Gateway](https://wordpress.org/plugins/paymentsense-gateway-for-woocommerce/) * [Support Threads](https://wordpress.org/support/plugin/paymentsense-gateway-for-woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/paymentsense-gateway-for-woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/paymentsense-gateway-for-woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/paymentsense-gateway-for-woocommerce/reviews/) * 0 replies * 1 participant * Last reply from: [leelogan](https://wordpress.org/support/users/leelogan/) * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/error-during-checkout-4/) * Status: resolved