Title: ERROR: Dropbox API: (6) Couldn’t resolve host ‘content.dropboxapi.com’ Last modified: January 18, 2017 --- # ERROR: Dropbox API: (6) Couldn’t resolve host ‘content.dropboxapi.com’ * Resolved [gersonmedeiros](https://wordpress.org/support/users/gersonmedeiros/) * (@gersonmedeiros) * [9 years, 3 months ago](https://wordpress.org/support/topic/error-dropbox-api-6-couldnt-resolve-host-content-dropboxapi-com/) * Hello! * Thanks always for the great plugin and today I ask, please help with the problem: * ERROR: Dropbox API: (6) Could not resolve host ‘content.dropboxapi.com’ * This started today, 1/18/2017. * I could not find a solution. * Can you help? * Thank you very much!` * ``` Log: [INFO] BackWPup 3.3.4; A project of Inpsyde GmbH [INFO] WordPress 4.7.1 on http://site.com/ [INFO] Log Level: Normal [INFO] BackWPup job: Bkp [INFO] Logfile is: backwpup_log_999_2017-01-18_22-00-50.html [INFO] Backup file is: bkp-name-2017-01-18-22h-00m-50.zip [18-Jan-2017 22:00:50] 1. Try to backup database … [18-Jan-2017 22:00:50] Connected to database db-name on localhost [18-Jan-2017 22:00:50] Added database dump "db-name.sql.gz" with 999,99 KB to backup file list [18-Jan-2017 22:00:50] Database backup done! [18-Jan-2017 22:00:50] 1. Trying to make a list of folders to back up … [18-Jan-2017 22:00:51] Added "name" to backup file list [18-Jan-2017 22:00:51] 999 folders to backup. [18-Jan-2017 22:00:51] 1. Trying to create a WordPress export to XML file … [18-Jan-2017 22:00:51] Check WP Export file … [18-Jan-2017 22:00:51] WP Export file is a valid WXR file. [18-Jan-2017 22:00:51] Compressing file … [18-Jan-2017 22:00:51] Compressing done. [18-Jan-2017 22:00:51] Added XML export "name.xml.gz" with 99 KB to backup file list. [18-Jan-2017 22:00:51] 1. Trying to generate a file with installed plugin names … [18-Jan-2017 22:00:51] Added plugin list file "name.txt.gz" with 999,00 B to backup file list. [18-Jan-2017 22:00:51] 1. Trying to generate a name file … [18-Jan-2017 22:00:51] Added name.json file with 9,99 KB to backup file list. [18-Jan-2017 22:00:51] 1. Trying to create backup archive … [18-Jan-2017 22:00:51] Compressing files as ZipArchive. Please be patient, this may take a moment. [18-Jan-2017 22:00:56] Backup archive created. [18-Jan-2017 22:00:56] Archive size is 99,99 MB. [18-Jan-2017 22:00:56] 999 Files with 99,9 MB in Archive. [18-Jan-2017 22:00:57] 1. Try to send backup file to Dropbox … [18-Jan-2017 22:00:57] Authenticated with Dropbox of user: acount-name [18-Jan-2017 22:00:57] Uploading to Dropbox … [18-Jan-2017 22:00:57] ERROR: Dropbox API: (6) Couldn't resolve host 'content.dropboxapi.com' [18-Jan-2017 22:00:57] 2. Try to send backup file to Dropbox … [18-Jan-2017 22:00:58] Authenticated with Dropbox of user: acount-name [18-Jan-2017 22:00:58] Uploading to Dropbox … [18-Jan-2017 22:00:58] ERROR: Dropbox API: (6) Couldn't resolve host 'content.dropboxapi.com' [18-Jan-2017 22:00:58] 3. Try to send backup file to Dropbox … [18-Jan-2017 22:00:58] Authenticated with Dropbox of user: acount-name [18-Jan-2017 22:00:58] Uploading to Dropbox … [18-Jan-2017 22:00:58] ERROR: Dropbox API: (6) Couldn't resolve host 'content.dropboxapi.com' [18-Jan-2017 22:00:58] ERROR: Step aborted: too many attempts! [18-Jan-2017 22:00:58] 1. Trying to check database … [18-Jan-2017 22:00:58] Database check done! [18-Jan-2017 22:00:58] ERROR: Job has ended with errors in 8 seconds. You must resolve the errors for correct execution. ``` Viewing 2 replies - 1 through 2 (of 2 total) * [Christina Fuchs](https://wordpress.org/support/users/vanvox/) * (@vanvox) * [9 years, 3 months ago](https://wordpress.org/support/topic/error-dropbox-api-6-couldnt-resolve-host-content-dropboxapi-com/#post-8672452) * Hi, * please have a look to this topic from the dropbox community: [https://www.dropboxforum.com/t5/API-support/Error-Dropbox-API-6/m-p/193010](https://www.dropboxforum.com/t5/API-support/Error-Dropbox-API-6/m-p/193010) * and contact your provider. Let us know, if this solves your problem. * Thread Starter [gersonmedeiros](https://wordpress.org/support/users/gersonmedeiros/) * (@gersonmedeiros) * [9 years, 3 months ago](https://wordpress.org/support/topic/error-dropbox-api-6-couldnt-resolve-host-content-dropboxapi-com/#post-8679597) * Hello Christina! * Thank you very much for your help! * Problems with DNS seems to have been the most likely cause. I can not confirm it. * I have three websites with BackWPup (3.3.4) and WP (4.7.1) on the same web server. * Only two had the same connection problem with Dropbox. * I reinstalled BackWPup on just one website, with a new Dropbox account, and it worked fine. * The other website goes back to working without adjustments. * Once again, Many thanks! Viewing 2 replies - 1 through 2 (of 2 total) The topic ‘ERROR: Dropbox API: (6) Couldn’t resolve host ‘content.dropboxapi.com’’ is closed to new replies. * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141) * [BackWPup – WordPress Backup & Restore Plugin](https://wordpress.org/plugins/backwpup/) * [Support Threads](https://wordpress.org/support/plugin/backwpup/) * [Active Topics](https://wordpress.org/support/plugin/backwpup/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backwpup/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backwpup/reviews/) * 2 replies * 2 participants * Last reply from: [gersonmedeiros](https://wordpress.org/support/users/gersonmedeiros/) * Last activity: [9 years, 3 months ago](https://wordpress.org/support/topic/error-dropbox-api-6-couldnt-resolve-host-content-dropboxapi-com/#post-8679597) * Status: resolved