Support » Plugin: UpdraftPlus WordPress Backup Plugin » Error: Download failed

  • Resolved miminou

    (@miminou)


    Hello

    Whene I wanna restore the website, everything can be restored except the Database, it make an error “Error: Download failed”.

    Please any help?

    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Can you check if the file exists? Where do you save your backups? If default backup settings is used, the backups can be found in the “wp-content/updraft” folder/

    Regards,
    Bryle

    Thread Starter miminou

    (@miminou)

    Hello

    Thanks for you answer

    Yes, the file existe in “wp-content/updraft” as -db.gz file, but there’s no folderfor database, there’s only uploads-old, plugins-old, themes-old.

    Thread Starter miminou

    (@miminou)

    Hello

    Any help please?

    Plugin Author David Anderson

    (@davidanderson)

    Apologies for the slow replies – we have had staff away in the last week for health reasons. If the file already exists, then UD shouldn’t be trying to download it. Are you sure it’s the same file? Can you give the details of the filename, and of the backup you are trying to restore?

Viewing 4 replies - 1 through 4 (of 4 total)
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