Support » Fixing WordPress » Error – “(domain) refused to connect” when trying to view plugin details

  • Resolved zmmccrocklin

    (@zmmccrocklin)


    Hello,
    I am trying to figure out why I can’t view any plugin details in my admin section for any sites hosted on my server. Everything else works perfectly fine, I can download plugins & update them, but I just can’t connect to any of their details pages. I always get that error. Some details:

    I have a LAMP stack & root access to my server.
    -CentOS 7.6.1810
    -Apache 2.4.6
    -MariaDB 5.5.60
    -PHP 7.2.13
    -Let’s Encrypt Cert
    –Note: since I used certbot, my 443 vhost block is in a separate file from my 80 vhost block.
    -80 vhost has Rewrite Engine on to force HTTP to HTTPS redirect
    -All files on the DocRoot are set to 644, directories set to 755

    vhost block structure:

    <VirtualHost *:80>
    
        ServerName www.gracecathedralsa.org
        ServerAlias gracecathedralsa.org
        DocumentRoot /var/www/gracecathedralsa.org/public_html
        ErrorLog /var/www/gracecathedralsa.org/error.log
        CustomLog /var/www/gracecathedralsa.org/requests.log combined
        <Directory /var/www/gracecathedralsa.org/public_html>
            Options Indexes FollowSymLinks
            AllowOverride All
            Order allow,deny
            Allow from all
            Require all granted
       </Directory>
    RewriteEngine on
    RewriteCond %{SERVER_NAME} =gracecathedralsa.org [OR]
    RewriteCond %{SERVER_NAME} =www.gracecathedralsa.org
    RewriteRule ^ https://%{SERVER_NAME}%{REQUEST_URI} [END,NE,R=permanent]
    </VirtualHost>
    
    -------------------------------------
    
    <IfModule mod_ssl.c>
    <VirtualHost *:443>
    
        ServerName www.gracecathedralsa.org
        ServerAlias gracecathedralsa.org
        DocumentRoot /var/www/gracecathedralsa.org/public_html
        ErrorLog /var/www/gracecathedralsa.org/error.log
        CustomLog /var/www/gracecathedralsa.org/requests.log combined
        <Directory /var/www/gracecathedralsa.org/public_html>
            Options Indexes FollowSymLinks
            AllowOverride All
            Order allow,deny
            Allow from all
            Require all granted
       </Directory>
    Include /etc/letsencrypt/options-ssl-apache.conf
    SSLCertificateFile /etc/letsencrypt/live/gracecathedralsa.org/cert.pem
    SSLCertificateKeyFile /etc/letsencrypt/live/gracecathedralsa.org/privkey.pem
    SSLCertificateChainFile /etc/letsencrypt/live/gracecathedralsa.org/chain.pem
    </VirtualHost>
    </IfModule>

    If you need any other details let me know. I’m at a loss as to why it’s only the plugin details pages that my server is refusing to serve up.

    Thanks in advance!

    Z

Viewing 15 replies - 1 through 15 (of 24 total)
  • Oh, another piece I came across while investigating logs:

    # tail -f /var/www/gracecathedralsa.org/error.log
    [Fri Dec 21 12:10:46.803354 2018] [php7:notice] [pid 9200] [client 5.255.250.7:37787] Nimble\\skp_get_skope error when building the local skope, no object_id provided.
    [Fri Dec 21 12:10:46.803425 2018] [php7:notice] [pid 9200] [client 5.255.250.7:37787] Nimble\\skp_get_skope error when building the local skope, no object_id provided.
    [Fri Dec 21 12:10:46.814158 2018] [php7:notice] [pid 9200] [client 5.255.250.7:37787] Nimble\\skp_get_skope error when building the local skope, no object_id provided.
    [Fri Dec 21 12:10:46.824218 2018] [php7:notice] [pid 9200] [client 5.255.250.7:37787] Nimble\\skp_get_skope error when building the local skope, no object_id provided.
    [Fri Dec 21 15:36:03.050910 2018] [php7:notice] [pid 26808] [client 23.253.92.151:39170] Nimble\\skp_get_skope error when building the local skope, no object_id provided.
    [Fri Dec 21 15:36:03.050984 2018] [php7:notice] [pid 26808] [client 23.253.92.151:39170] Nimble\\skp_get_skope error when building the local skope, no object_id provided.
    [Fri Dec 21 15:36:03.059614 2018] [php7:notice] [pid 26808] [client 23.253.92.151:39170] Nimble\\skp_get_skope error when building the local skope, no object_id provided.
    [Fri Dec 21 15:36:03.067255 2018] [php7:notice] [pid 26808] [client 23.253.92.151:39170] Nimble\\skp_get_skope error when building the local skope, no object_id provided.
    [Sat Dec 22 06:02:22.875265 2018] [ssl:error] [pid 20248] AH02032: Hostname www.gracecathedralsa.org provided via SNI and hostname gracecathedralsa.org provided via HTTP are different
    [Sat Dec 22 08:29:39.241298 2018] [php7:warn] [pid 24971] [client 72.177.212.236:62203] PHP Warning:  mkdir(): No such file or directory in /var/www/gracecathedralsa.org/public_html/wp-content/mu-plugins/endurance-page-cache.php on line 761, referer: https://gracecathedralsa.org/wp-admin/plugins.php
    # tail -f /var/www/gracecathedralsa.org/requests.log
    72.177.212.236 - - [22/Dec/2018:08:29:30 -0600] "POST /wp-admin/admin-ajax.php HTTP/1.1" 200 164 "https://gracecathedralsa.org/wp-admin/plugins.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36"
    72.177.212.236 - - [22/Dec/2018:08:29:39 -0600] "GET /wp-admin/plugin-install.php?tab=plugin-information&plugin=wpforms-lite& HTTP/1.1" 200 16883 "https://gracecathedralsa.org/wp-admin/plugins.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36"
    72.177.212.236 - - [22/Dec/2018:08:30:26 -0600] "POST /wp-admin/admin-ajax.php HTTP/1.1" 200 47 "https://gracecathedralsa.org/wp-admin/plugins.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36"
    72.177.212.236 - - [22/Dec/2018:08:32:27 -0600] "POST /wp-admin/admin-ajax.php HTTP/1.1" 200 47 "https://gracecathedralsa.org/wp-admin/plugins.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36"
    72.177.212.236 - - [22/Dec/2018:08:33:53 -0600] "POST /wp-admin/admin-ajax.php HTTP/1.1" 200 47 "https://gracecathedralsa.org/wp-admin/plugins.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36"
    72.177.212.236 - - [22/Dec/2018:08:34:35 -0600] "GET /wp-admin/plugin-install.php?tab=plugin-information&plugin=all-in-one-event-calendar& HTTP/1.1" 200 26551 "https://gracecathedralsa.org/wp-admin/plugins.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36"
    72.177.212.236 - - [22/Dec/2018:08:34:53 -0600] "POST /wp-admin/admin-ajax.php HTTP/1.1" 200 47 "https://gracecathedralsa.org/wp-admin/plugins.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36"
    54.88.9.166 - - [22/Dec/2018:08:35:47 -0600] "GET /wp-admin/plugins.php HTTP/1.1" 302 - "-" "Slackbot-LinkExpanding 1.0 (+https://api.slack.com/robots)"
    54.88.9.166 - - [22/Dec/2018:08:35:47 -0600] "GET /wp-login.php?redirect_to=https%3A%2F%2Fgracecathedralsa.org%2Fwp-admin%2Fplugins.php&reauth=1 HTTP/1.1" 206 1203 "-" "Slackbot-LinkExpanding 1.0 (+https://api.slack.com/robots)"
    72.177.212.236 - - [22/Dec/2018:08:35:53 -0600] "POST /wp-admin/admin-ajax.php HTTP/1.1" 200 47 "https://gracecathedralsa.org/wp-admin/plugins.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36"
    72.177.212.236 - - [22/Dec/2018:08:37:54 -0600] "POST /wp-admin/admin-ajax.php HTTP/1.1" 200 47 "https://gracecathedralsa.org/wp-admin/plugins.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36"
    72.177.212.236 - - [22/Dec/2018:08:38:05 -0600] "GET /wp-admin/plugin-install.php?tab=plugin-information&plugin=all-in-one-event-calendar& HTTP/1.1" 200 26551 "https://gracecathedralsa.org/wp-admin/plugins.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36"
    # tail -f /var/www/gracecathedralsa.org/requests.log
    72.177.212.236 - - [22/Dec/2018:08:29:30 -0600] "POST /wp-admin/admin-ajax.php HTTP/1.1" 200 164 "https://gracecathedralsa.org/wp-admin/plugins.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36"
    72.177.212.236 - - [22/Dec/2018:08:29:39 -0600] "GET /wp-admin/plugin-install.php?tab=plugin-information&plugin=wpforms-lite& HTTP/1.1" 200 16883 "https://gracecathedralsa.org/wp-admin/plugins.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36"
    72.177.212.236 - - [22/Dec/2018:08:30:26 -0600] "POST /wp-admin/admin-ajax.php HTTP/1.1" 200 47 "https://gracecathedralsa.org/wp-admin/plugins.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36"
    72.177.212.236 - - [22/Dec/2018:08:32:27 -0600] "POST /wp-admin/admin-ajax.php HTTP/1.1" 200 47 "https://gracecathedralsa.org/wp-admin/plugins.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36"
    72.177.212.236 - - [22/Dec/2018:08:33:53 -0600] "POST /wp-admin/admin-ajax.php HTTP/1.1" 200 47 "https://gracecathedralsa.org/wp-admin/plugins.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36"
    72.177.212.236 - - [22/Dec/2018:08:34:35 -0600] "GET /wp-admin/plugin-install.php?tab=plugin-information&plugin=all-in-one-event-calendar& HTTP/1.1" 200 26551 "https://gracecathedralsa.org/wp-admin/plugins.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36"
    72.177.212.236 - - [22/Dec/2018:08:34:53 -0600] "POST /wp-admin/admin-ajax.php HTTP/1.1" 200 47 "https://gracecathedralsa.org/wp-admin/plugins.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36"
    54.88.9.166 - - [22/Dec/2018:08:35:47 -0600] "GET /wp-admin/plugins.php HTTP/1.1" 302 - "-" "Slackbot-LinkExpanding 1.0 (+https://api.slack.com/robots)"
    54.88.9.166 - - [22/Dec/2018:08:35:47 -0600] "GET /wp-login.php?redirect_to=https%3A%2F%2Fgracecathedralsa.org%2Fwp-admin%2Fplugins.php&reauth=1 HTTP/1.1" 206 1203 "-" "Slackbot-LinkExpanding 1.0 (+https://api.slack.com/robots)"
    72.177.212.236 - - [22/Dec/2018:08:35:53 -0600] "POST /wp-admin/admin-ajax.php HTTP/1.1" 200 47 "https://gracecathedralsa.org/wp-admin/plugins.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36"
    72.177.212.236 - - [22/Dec/2018:08:37:54 -0600] "POST /wp-admin/admin-ajax.php HTTP/1.1" 200 47 "https://gracecathedralsa.org/wp-admin/plugins.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36"
    72.177.212.236 - - [22/Dec/2018:08:38:05 -0600] "GET /wp-admin/plugin-install.php?tab=plugin-information&plugin=all-in-one-event-calendar& HTTP/1.1" 200 26551 "https://gracecathedralsa.org/wp-admin/plugins.php" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36"
    Moderator Steve Stern

    (@sterndata)

    Support Team Volunteer

    Please install the health check plugin and report back its findings on its DEBUG tab: https://wordpress.org/plugins/health-check/

    
    				### WordPress ###
    
    Version: 5.0.2
    Language: en_US
    Permalink structure: /%category%/%postname%/
    Is this site using HTTPS?: Yes
    Can anyone register on this site?: No
    Default comment status: open
    Is this a multisite?: No
    User Count: 4
    Communication with WordPress.org: WordPress.org is reachable
    Create loopback requests: The loopback request to your site completed successfully.
    
    ### Installation size ###
    
    Uploads Directory: 37.99 MB
    Themes Directory: 23.78 MB
    Plugins Directory: 64.76 MB
    Database size: 3.20 MB
    Whole WordPress Directory: 203.58 MB
    Total installation size: 206.78 MB
    
    ### Active Theme ###
    
    Name: Customizr
    Version: 4.1.19 ( Latest version: 4.1.25 )
    Author: nikeo
    Author website: https://presscustomizr.com/
    Parent theme: Not a child theme
    Supported theme features: automatic-feed-links, post-formats, post-thumbnails, title-tag, customize-selective-refresh-widgets, menus, html5, editor-style, jetpack, bbpress, buddy-press, qtranslate-x, polylang, wpml, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, the-events-calendar, optimize-press, woo-sensei, visual-composer, disqus, uris, tc-unlimited-featured-pages, learnpress, coauthors, widgets
    
    ### Other themes (4) ###
    
    Twenty Fifteen (twentyfifteen): Version 2.0 by the WordPress team ( Latest version: 2.2 )
    Twenty Nineteen (twentynineteen): Version 1.0 by the WordPress team ( Latest version: 1.1 )
    Twenty Seventeen (twentyseventeen): Version 1.7 by the WordPress team ( Latest version: 1.9 )
    Twenty Sixteen (twentysixteen): Version 1.5 by the WordPress team ( Latest version: 1.7 )
    
    ### Must Use Plugins (3) ###
    
    Endurance Page Cache: Version 1.3 by Mike Hansen
    Endurance PHP Edge: Version 0.2 by Mike Hansen
    Health Check Troubleshooting Mode: Version 1.5.0
    
    ### Active Plugins (6) ###
    
    All-in-One Event Calendar by Time.ly: Version 2.5.36 by Time.ly Network Inc.
    Classic Editor: Version 1.3 by WordPress Contributors
    Envira Gallery Lite: Version 1.6.4 by Envira Gallery Team
    Health Check & Troubleshooting: Version 1.2.3 by The WordPress.org community
    Nimble Page Builder: Version 1.4.1 by Press Customizr ( Latest version: 1.4.2 )
    WPForms Lite: Version 1.5.0.4 by WPForms
    
    ### Inactive Plugins (3) ###
    
    Akismet Anti-Spam: Version 4.1 by Automattic
    Hello Dolly: Version 1.6 by Matt Mullenweg
    Jetpack by WordPress.com: Version 6.8.1 by Automattic
    
    ### Media handling ###
    
    Active editor: WP_Image_Editor_GD
    Imagick Module Version: Imagick not available
    ImageMagick Version: Imagick not available
    GD Version: 2.2.5
    Ghostscript Version: Not available
    
    ### Server ###
    
    Server architecture: Linux 3.10.0-957.1.3.el7.x86_64 x86_64
    PHP Version: 7.2.13 (Supports 64bit values)
    PHP SAPI: apache2handler
    PHP max input variables: 1000
    PHP time limit: 300
    PHP memory limit: 256M
    Max input time: 600
    Upload max filesize: 24M
    PHP post max size: 25M
    cURL Version: 7.29.0 NSS/3.36
    SUHOSIN installed: No
    Is the Imagick library available: No
    htaccess rules: Custom rules have been added to your htaccess file
    
    ### Database ###
    
    Extension: mysqli
    Server version: 5.5.60-MariaDB
    Client version: mysqlnd 5.0.12-dev - 20150407 - $Id: 38fea24f2847fa7519001be390c98ae0acafe387 $
    Database prefix: wp_yvhw_
    
    ### WordPress Constants ###
    
    ABSPATH: /var/www/gracecathedralsa.org/public_html/
    WP_HOME: Undefined
    WP_SITEURL: Undefined
    WP_DEBUG: Disabled
    WP_MAX_MEMORY_LIMIT: 256M
    WP_DEBUG_DISPLAY: Enabled
    WP_DEBUG_LOG: Disabled
    SCRIPT_DEBUG: Disabled
    WP_CACHE: Enabled
    CONCATENATE_SCRIPTS: Undefined
    COMPRESS_SCRIPTS: Undefined
    COMPRESS_CSS: Undefined
    WP_LOCAL_DEV: Undefined
    
    ### Filesystem Permissions ###
    
    The main WordPress directory: Writable
    The wp-content directory: Writable
    The uploads directory: Writable
    The plugins directory: Writable
    The themes directory: Writable
    The Must Use Plugins directory: Writable
    
    
    Moderator Steve Stern

    (@sterndata)

    Support Team Volunteer

    Delete the files in wp-content/mu-plugins, as well as your .htaccess file. If you can login, go to settings->permalinks and WP will create a new .htaccess when you click “save”.

    Issue still persists.

    Here’s a list of my commands:

    # rm -f /var/www/gracecathedralsa.org/public_html/wp-content/mu-plugins/*
    
    # rm -f /var/www/gracecathedralsa.org/public_html/.htaccess
    
    # ls -al /var/www/gracecathedralsa.org/public_html/wp-content/mu-plugins/
    total 8
    drwxrwxr-x.  2 apache apache 4096 Dec 22 16:07 .
    drwxrwxr-x. 11 apache apache 4096 Dec 22 16:08 ..
    
    # ls -al /var/www/gracecathedralsa.org/public_html/
    total 232
    drwxrwxr-x.  8 apache apache  4096 Dec 22 16:09 .
    drwxr-xr-x.  3 root   root    4096 Dec 16 10:31 ..
    -rw-rw-r--.  1 apache apache  3574 Dec 15 00:08 backup-1510758314-wp-config.php
    -rw-rw-r--.  1 apache apache   125 Dec 15 00:08 error_log
    drwxrwxr-x.  2 apache apache  4096 Dec 15 00:08 fonts
    -rw-rw-r--.  1 apache apache   418 Dec 15 00:08 index.php
    -rw-rw-r--.  1 apache apache 19935 Dec 16 14:21 license.txt
    -rw-rw-r--.  1 apache apache  7415 Dec 19 21:19 readme.html
    -rw-rw-r--.  1 apache apache   493 Dec 16 18:12 robots.txt
    drwxrwxr-x.  2 apache apache  4096 Dec 15 00:08 stats
    drwxrwxr-x.  2 apache apache  4096 Dec 15 00:08 wp
    -rw-rw-r--.  1 apache apache  6878 Dec 15 00:08 wp-activate.php
    drwxrwxr-x. 10 apache apache  4096 Dec 16 14:21 wp-admin
    -rw-rw-r--.  1 apache apache   364 Dec 15 00:08 wp-blog-header.php
    -rw-rw-r--.  1 ZTec   apache     0 Dec 15 00:08 .wpcli
    -rw-rw-r--.  1 apache apache  1889 Dec 15 00:08 wp-comments-post.php
    -rw-rw-r--.  1 apache apache  3674 Dec 16 14:08 wp-config.php
    -rw-rw-r--.  1 apache apache  2853 Dec 16 14:21 wp-config-sample.php
    drwxrwxr-x. 11 apache apache  4096 Dec 22 16:08 wp-content
    -rw-rw-r--.  1 apache apache  3669 Dec 15 00:08 wp-cron.php
    drwxrwxr-x. 19 apache apache 12288 Dec 16 14:21 wp-includes
    -rw-rw-r--.  1 apache apache  2422 Dec 15 00:08 wp-links-opml.php
    -rw-rw-r--.  1 apache apache  3306 Dec 15 00:08 wp-load.php
    -rw-rw-r--.  1 apache apache 37296 Dec 16 14:21 wp-login.php
    -rw-rw-r--.  1 apache apache  8048 Dec 15 00:08 wp-mail.php
    -rw-rw-r--.  1 apache apache 17421 Dec 16 14:21 wp-settings.php
    -rw-rw-r--.  1 apache apache 30091 Dec 15 00:08 wp-signup.php
    -rw-rw-r--.  1 apache apache  4620 Dec 15 00:08 wp-trackback.php
    -rw-rw-r--.  1 apache apache  3065 Dec 15 00:08 xmlrpc.php

    After saving permalink settings:

    # ls -al /var/www/gracecathedralsa.org/public_html/
    total 236
    drwxrwxr-x.  8 apache apache  4096 Dec 22 16:10 .
    drwxr-xr-x.  3 root   root    4096 Dec 16 10:31 ..
    -rw-rw-r--.  1 apache apache  3574 Dec 15 00:08 backup-1510758314-wp-config.php
    -rw-rw-r--.  1 apache apache   125 Dec 15 00:08 error_log
    drwxrwxr-x.  2 apache apache  4096 Dec 15 00:08 fonts
    -rw-r--r--.  1 apache apache   235 Dec 22 16:10 .htaccess
    -rw-rw-r--.  1 apache apache   418 Dec 15 00:08 index.php
    -rw-rw-r--.  1 apache apache 19935 Dec 16 14:21 license.txt
    -rw-rw-r--.  1 apache apache  7415 Dec 19 21:19 readme.html
    -rw-rw-r--.  1 apache apache   493 Dec 16 18:12 robots.txt
    drwxrwxr-x.  2 apache apache  4096 Dec 15 00:08 stats
    drwxrwxr-x.  2 apache apache  4096 Dec 15 00:08 wp
    -rw-rw-r--.  1 apache apache  6878 Dec 15 00:08 wp-activate.php
    drwxrwxr-x. 10 apache apache  4096 Dec 16 14:21 wp-admin
    -rw-rw-r--.  1 apache apache   364 Dec 15 00:08 wp-blog-header.php
    -rw-rw-r--.  1 ZTec   apache     0 Dec 15 00:08 .wpcli
    -rw-rw-r--.  1 apache apache  1889 Dec 15 00:08 wp-comments-post.php
    -rw-rw-r--.  1 apache apache  3674 Dec 16 14:08 wp-config.php
    -rw-rw-r--.  1 apache apache  2853 Dec 16 14:21 wp-config-sample.php
    drwxrwxr-x. 11 apache apache  4096 Dec 22 16:10 wp-content
    -rw-rw-r--.  1 apache apache  3669 Dec 15 00:08 wp-cron.php
    drwxrwxr-x. 19 apache apache 12288 Dec 16 14:21 wp-includes
    -rw-rw-r--.  1 apache apache  2422 Dec 15 00:08 wp-links-opml.php
    -rw-rw-r--.  1 apache apache  3306 Dec 15 00:08 wp-load.php
    -rw-rw-r--.  1 apache apache 37296 Dec 16 14:21 wp-login.php
    -rw-rw-r--.  1 apache apache  8048 Dec 15 00:08 wp-mail.php
    -rw-rw-r--.  1 apache apache 17421 Dec 16 14:21 wp-settings.php
    -rw-rw-r--.  1 apache apache 30091 Dec 15 00:08 wp-signup.php
    -rw-rw-r--.  1 apache apache  4620 Dec 15 00:08 wp-trackback.php
    -rw-rw-r--.  1 apache apache  3065 Dec 15 00:08 xmlrpc.php
    Moderator Steve Stern

    (@sterndata)

    Support Team Volunteer

    I really don’t need to see all that at this time. So, please post a screen shot of the actual problem you’re having. (Put it in imgur.com and put a link here.)

    This is what I get when I click “View Details” for any plugin:

    https://imgur.com/kJS9JKK

    Moderator Steve Stern

    (@sterndata)

    Support Team Volunteer

    That usually means that either you have an outgoing SSL issue or a firewall problem.

    For the former, makes sure you have a current version of openSSL. My Centos 7.6 system uses openssl-1.0.2k-16.el7.x86_64. Also, make sure that your firewall allows outgoing connections to port 443. Finally, check that SELinux is not blocking the outgoing connection. Look at your seaudit logs or temporarily disable SELinux with setenforce Permissive.

    Hmmm weird. I’m on a VPS, so it shouldn’t be blocked. Using firewalld with https service enabled, tried adding 443 as a tcp port to be open but still no go. SELinux set for Permissive, still being blocked. OpenSSL is 1.0.2k-fips. Rebooted the whole server, still being blocked. It’s server-wide because all my sites are affected, not just this one…could it be a CORS issue?

    Did some more testing. I changed my SSL protocol to include TLSv1, still not working. However, if I right-click to open in a new tab or window, it loads the content. It just doesn’t like loading it on an iFrame within the admin console… Is it the 644 permissions on the files?

    Moderator Steve Stern

    (@sterndata)

    Support Team Volunteer

    No, it has nothing to do with file permissions. What happens if you temporarily disable firewalld?

    Completely stopped it. No change.

    Moderator Steve Stern

    (@sterndata)

    Support Team Volunteer

    1. Disable *all* plugins and your current theme via Health Check’s troubleshooting.

    2. See if you can get the details for “Hello Dolly”.

    Thanks for all your help working with me on this! Still having the issue in troubleshooting mode.

    Moderator Steve Stern

    (@sterndata)

    Support Team Volunteer

    Please post a copy of your current .htaccess

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