Error displayed on website

  • Resolved neerajduhoon

    (@neerajduhoon)


    8 years, 3 months ago

    Hi Eric,

    I updated to Charitable 1.2.4 and after that I am getting the following errors:
    Warning: include(h:\root\\home\rockypannu-001\www\x5crockypannu\x5cwp-content\x5cthemes\x5clms/skins/white-electricblue/options.php): failed to open stream: No such file or directory in H:\root\home\rockypannu-001\www\rockypannu\index.php on line 3

    Warning: include(h:\root\\home\rockypannu-001\www\x5crockypannu\x5cwp-content\x5cthemes\x5clms/skins/white-electricblue/options.php): failed to open stream: No such file or directory in H:\root\home\rockypannu-001\www\rockypannu\index.php on line 3

    Warning: include(): Failed opening ‘h:\root\\home\rockypannu-001\www\x5crockypannu\x5cwp-content\x5cthemes\x5clms/skins/white-electricblue/options.php’ for inclusion (include_path=’.;c:\php55\includes;c:\php55\pear’) in H:\root\home\rockypannu-001\www\rockypannu\index.php on line 3

    As such website is working fine, but on every page these errors are displayed on top. Kindly guide, how to resolve it.
    Thanks and regards
    Neeraj Duhoon

    https://wordpress.org/plugins/charitable/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter neerajduhoon

    (@neerajduhoon)

    8 years, 3 months ago

    my site address: http://www.thealtruist.co.in

    Please check.

    Plugin Author WPCharitable

    (@wpcharitable)

    8 years, 3 months ago

    Hi Neeraj,

    It looks like the issue is with the lms theme, since the error message is referring to missing files that are part of that theme. Try switching to a different theme to see if the problem goes away. You could try re-uploading the entire theme again to see if that resolves the issue.

    Cheers,
    Eric

    Thread Starter neerajduhoon

    (@neerajduhoon)

    8 years, 3 months ago

    Hi Eric,

    I tried changing the theme but the errors are still being displayed. Does it has to do with cache or something? please guide.

    Plugin Author WPCharitable

    (@wpcharitable)

    8 years, 3 months ago

    Hi Neeraj,

    It’s not a cache issue. Basically, it’s PHP saying that your code is trying to include a certain file that does not exist in your file system.

    Did you switch to one of the default WordPress themes?

    Try also disabling all plugins and then re-enabling them one at a time.

    If you have FTP access, try checking the file exists at the place where the error message says it’s trying to find it (h:\root\\home\rockypannu-001\www\x5crockypannu\x5cwp-content\x5cthemes\x5clms/skins/white-electricblue/options.php).

    Cheers,
    Eric

    Thread Starter neerajduhoon

    (@neerajduhoon)

    8 years, 3 months ago

    Hi Eric,

    Thanks for your support, I upgraded my WP from 4.2.6 to 4.4.1 and the errors disappeared.

    Cheers

Viewing 5 replies - 1 through 5 (of 5 total)
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