“Error” displayed in the Progression frame of Dashboard page

Resolved cmamac
(@cmamac)

1 year, 5 months ago
Error

Due to the configuration of your server or web site, it is not possible to follow the statistics.

And clicking on “more infos” leads to a 404 page.
- This topic was modified 1 year, 5 months ago by cmamac.
The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)

Plugin Author Rogier Lankhorst
(@rogierlankhorst)

1 year, 5 months ago
Hi @cmamac,

Thanks for reporting the issue. I see a possible issue with wp-optimize if I visit the endpoint on your site:
https://www.nancyducale.fr/wp-content/plugins/burst-statistics/endpoint.php

Can you try to deactivate wp-optimize (at least temporarily) then install the following branch?
https://github.com/Burst-Statistics/burst/tree/re-check-interval

You can download the zip file from the green ‘code’ button, the deactivate your current plugin, then install the new one.

It should retry the tests more often, so if there was one request that didn’t come through for some reason, it will try again in 10 minutes.
- This reply was modified 1 year, 5 months ago by Rogier Lankhorst.
Thread Starter cmamac
(@cmamac)

1 year, 5 months ago

Hi Rogier,
I just did all you advised. Everything seems to be ok.
When/how do I know if I can re-active WP-Optimize?
Best regards,
Marc

Plugin Author Rogier Lankhorst
(@rogierlankhorst)

1 year, 5 months ago

@cmamac please try to activate wp optimize to check if it still works. If so, the fix in this branch is sufficient to resolve it.

Thread Starter cmamac
(@cmamac)

1 year, 5 months ago

Sorry Rogier, my stats still don’t work, so I activated the Troubleshooting mode, re-actived Burst-statistics, but I presume I must wait for a certain time (how long?) to see if it works after I re-activated one plugin or another, so I lept over this step of the tutorial (https://burst-statistics.com/troubleshoot-tracking/).

Then I just got the 3 following messages:
(1) “Server error in do_actions/otherpluginsdate. The answer isn’t a valid JSON answer.”
(2) Server error in goals/get. The answer isn’t a valid JSON answer.”
(3) “Failed to load goal” (But, as I use the free version, I thought I couldn’t set goals).

I must admit I’m lost. Can you guide me once more, please?

Plugin Author Hessel de Jong
(@hesseldejong)

1 year, 4 months ago

Hi @cmamac,

Could you enable debugging and let us know what is in the debug log?

You have two options: installing the WP Debugging plugin (https://wordpress.org/plugins/wp-debugging/) or following the instructions below to access the error log. If you use the WP Debugging plugin, you need to visit the Burst Dashboard after installing and activating, then you can go to the top toolbar to Debug quick look > View file raw. Please share what is in the debug log.

1. To enable debugging in WordPress, edit the wp-config.php file in the root of your WordPress installation and add the following lines before the line /* That’s all, stop editing! Happy publishing. */:

define(‘WP_DEBUG’, true);

define(‘WP_DEBUG_LOG, true);

define(‘WP_DEBUG_DISPLAY, false);

@ini_set(‘display_errors’, 0);

define(‘SCRIPT_DEBUG’, true);.

2. Save the file. Visit the Burst Dashboard.

3. To check the debug log, locate the debug.log file in the wp-content directory and open it with a text editor.

4. Please share the error message with us.

5. To disable debugging, edit the wp-config.php file again and change define(‘WP_DEBUG’, true); to define(‘WP_DEBUG’, false);. Disable debugging on live sites for security and performance.

Kind regards,
Hessel
Thread Starter cmamac
(@cmamac)

1 year, 4 months ago
Hi Hessel, I now get statistics. Nevertheless, having installed wp-debugging, here is the content of my debug.log :

« Return To Admin DashboardTotal log entries: 0× Purge File/home/ftyr2187/public_html-nd/wp-content/debug.log [22-Aug-2024 16:21:50 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:21:50 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:21:51 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:21:51 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:21:51 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:21:52 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:30:43 UTC] PHP Notice: Function is_search was called incorrectly. Conditional query tags do not work before the query is run. Before then, they always return false. Please see Debugging in WordPress for more information. (This message was added in version 3.1.0.) in /home/ftyr2187/public_html-nd/wp-includes/functions.php on line 6085 [22-Aug-2024 16:30:43 UTC] PHP Notice: Function is_404 was called incorrectly. Conditional query tags do not work before the query is run. Before then, they always return false. Please see Debugging in WordPress for more information. (This message was added in version 3.1.0.) in /home/ftyr2187/public_html-nd/wp-includes/functions.php on line 6085 [22-Aug-2024 16:30:43 UTC] PHP Notice: Function is_feed was called incorrectly. Conditional query tags do not work before the query is run. Before then, they always return false. Please see Debugging in WordPress for more information. (This message was added in version 3.1.0.) in /home/ftyr2187/public_html-nd/wp-includes/functions.php on line 6085 [22-Aug-2024 16:33:58 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:33:59 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:34:00 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:34:01 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:34:01 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:34:19 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:34:20 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:34:20 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:34:20 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:34:21 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:34:21 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:34:22 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:34:22 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:34:22 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:34:23 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:34:23 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:34:23 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:34:26 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:34:26 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:34:26 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:34:27 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:34:27 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:34:28 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:34:28 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:34:28 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:34:29 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:34:29 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:34:30 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:34:30 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:34:30 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:34:31 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:34:31 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:34:32 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:34:32 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:34:32 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:34:33 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:34:33 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:40:29 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:40:30 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:40:30 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:40:30 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:40:31 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:40:31 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:41:40 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:41:41 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:41:42 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:41:42 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:41:43 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:49:25 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:49:25 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:49:25 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:49:26 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:49:26 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364 [22-Aug-2024 16:49:27 UTC] PHP Deprecated: mb_strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /home/ftyr2187/public_html-nd/wp-content/plugins/redirect-redirection/includes/irrp-helper.php on line 364

Ce message a été déclenché par wp-debugging.

Pile d’appel :
1. wp_die()
  wp-content/plugins/wp-debugging/vendor/norcross/debug-quick-look/includes/parser.php:47
2. DebugQuickLook\Parser\run_parse()
  wp-content/plugins/wp-debugging/vendor/norcross/debug-quick-look/includes/actions.php:63
3. DebugQuickLook\Actions\run_quicklook_action()
  wp-includes/class-wp-hook.php:324
4. do_action('admin_init')
  wp-admin/admin.php:175
Query Monitor

Regards,
Marc
Thread Starter cmamac
(@cmamac)

1 year, 4 months ago

I am sorry, I just saw you’re not concerned by those errors which comme from another extension.

Plugin Author Hessel de Jong
(@hesseldejong)

1 year, 4 months ago

Hi @cmamac,

Errors from another plugin or theme could cause conflicts, so sharing them is always good. Thanks!

If you disable debugging again are the statistics still visible? If that’s the case your problem is solved right?

Kind regards,
Hessel

Thread Starter cmamac
(@cmamac)

1 year, 4 months ago

Ho Hessel,

you’re right, everything’s ok now.
Many thanks

Marc

Viewing 9 replies - 1 through 9 (of 9 total)

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