Support » Plugin: Shift8 CDN » Error Detected : Could not find site in CDN.

  • Resolved sheenbenphilip

    (@sheenbenphilip)


    I am getting this message

    ‘Error Detected: Could not find site in CDN.’

    I have created an account on your dashboard and imported the API key and prefix.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author shift8

    (@shift8)

    Hello!

    I’m sorry to hear about your issues. The system is a bit sensitive in that if you add a trailing slash to the URL but the main site doesnt have a trailing slash when you load the site, it might not recognize it.

    I have updated the site url in our systems to remove that trailing slash. Can you try it again? Most likely again it is just being sensitive. Sorry about the issues!

    I’d be more than happy to help further if needed.

    Thanks

    Plugin Author shift8

    (@shift8)

    Hello

    Closing this for now – let me know if the issue persists , you can email directly at cdnhelp@shift8web.com

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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