Error deleting product from cart

  • Resolved Sistema de Ensino CNEC

    (@sistemadeensinocnec)


    3 years, 11 months ago

    On the cart page, when you delete the product from the cart, the system returns a page without formatting.

    Wordpress: 5.3.3
    Woocommerce: 3.8.1
    Theme: Customify 0.2.8

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    3 years, 11 months ago

    Hi @sistemadeensinocnec,

    Looking at your site today after I delete a product from your returns this broken layout.

    Image Link: https://cloudup.com/cNja9kU0waz

    I’ve performed some cross-testing for us today on several of my sites which have the latest versions of WordPress, WooCommerce and our free Storefront theme as the only enabled software. When doing so I’ve not been able to replicate the behaviour I seen on your site on any of my test installations.

    Image Link: https://cloudup.com/c7wI7QzmgVT

    I’d suggest carrying out a conflict test in your site to try and locate the culprit as this type of isolated behaviour can usually be attributed to a theme or plugin which is installed and activated. This document below offer guidance on how to conflict test on a WordPress installation.

    https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    If you haven’t carried out this type of testing on your site as yet it’s what we would recommend.

    AJ a11n

    (@amandasjackson)

    3 years, 11 months ago

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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