• mapo85

    (@mapo85)


    Hi,
    I can not eliminate the donors, I get the error “Are you cheating eh?”

    what is the problem?

    thank you..

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Kevin Hoffman

    (@kevinwhoffman)

    Hi, we’d like to look into this further for you. Can you please provide some additional details?

    • What is the Role associated with your username (Admin, Editor, Give Manager, etc.)?
    • When you saw the error, were you trying to delete a single donor or several donors at the same time using the Bulk Action dropdown?
    Thread Starter mapo85

    (@mapo85)

    Hi,
    thanks for answering me, my role is admin
    the error appears both when I delete a single donor or several donors at the same time.

    thank you

    Thread Starter mapo85

    (@mapo85)

    Hi,
    are there any news to solve the problem?

    thank you

    Plugin Author Matt Cromwell

    (@webdevmattcrom)

    Hi @mapo85 — I can’t replicate that problem currently at all. That suggests that most likely it’s a plugin conflict. I’d suggest using the Health Check plugin to troubleshoot that. It will allow you to deactivate all plugins and put your site on a default theme ONLY for yourself — your live visitors will not see that. We have a write-up on that here:
    https://givewp.com/documentation/resources/troubleshoot-wordpress-websites-health-check/

    Then you can enable plugins one at a time and test again until you see the problem again. Then let me know which plugin caused the conflict and I can take a closer look at replicating the issue for you.

    Thanks!

    Thread Starter mapo85

    (@mapo85)

    Hi,
    I tried to disable all the plugins but the error does the same ..
    I do not understand why ..

    thank you..
    error
    error2

    • This reply was modified 2 years, 11 months ago by mapo85.
    • This reply was modified 2 years, 11 months ago by mapo85.
    • This reply was modified 2 years, 11 months ago by mapo85.
    Plugin Author Matt Cromwell

    (@webdevmattcrom)

    We’ve had several people attempt to replicate this problem but we cannot. Are you on the latest version of Give? The latest version of WordPress?

    Thread Starter mapo85

    (@mapo85)

    Hi,
    yes wordpress version 4.9.7
    Give version 2.1.7

    thanks

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Error delete donor’ is closed to new replies.