Title: Error creating a profile
Last modified: August 30, 2016

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# Error creating a profile

 *  Resolved [jf1982](https://wordpress.org/support/users/jf1982/)
 * (@jf1982)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/error-creating-a-profile/)
 * Hi,
 * I have this problem when trying to create a profile: I can not select a country,
   I click the drop down menu but no countries appear. So I can not save a profile
   and hence I can not use this plugin.
 * Also I can not find the update ebay data buttom. I think there is not such buttom
   in the last version.???
 * I tried it to uninstall the plug in and install it again but without any changes.
   Indeed even my template weere there when I re installed the whole thing! How 
   can I delete everything?
 * It would be nice if someone can tell me how can I fix this bug.
 * Cheers
 * [https://wordpress.org/plugins/wp-lister-for-ebay/](https://wordpress.org/plugins/wp-lister-for-ebay/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [msantamaria](https://wordpress.org/support/users/msantamaria/)
 * (@msantamaria)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/error-creating-a-profile/#post-6314517)
 * Hi jf1982,
 * On your WordPress dashboard, please go to eBay > Settings > Account and click
   the “Refresh Details” link and that should solve the issue.
 * Kind regards,
 * Menchie
    WP Lab Support
 *  Thread Starter [jf1982](https://wordpress.org/support/users/jf1982/)
 * (@jf1982)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/error-creating-a-profile/#post-6314520)
 * Thanks Menchie.
 * I think the error was that I had two profiles then I delete the default one and
   did not make the other one default.
 * At the moment I can save profiles but still have another problem related with
   creating a profile:
    When having a look to the shipping options, it gives me 
   the shipping options of ebay spain. What should I do to get the options from 
   Australia Ebay? The thing is that I started my ebay account in ebay Spain, now
   I am living in Australia (so my items will be sent from Australia) and I want
   to list my items in ebay USA.
 * Thanks in advance Menchie,
 * Cheers
 *  Plugin Support [msantamaria](https://wordpress.org/support/users/msantamaria/)
 * (@msantamaria)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/error-creating-a-profile/#post-6314679)
 * Hi jf1982,
 * I’m really sorry for the delay.
 * Does the problem still exist? If yes, I’d recommend you to please send support
   request via the form you can find on wplab: [http://www.wplab.com/request-support/](http://www.wplab.com/request-support/)
   to get faster response.
 * We’ll investigate this issue for you and we will get back to you as soon as possible.
 * Kind regards,
 * Menchie
    WP Lab Support

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error creating a profile’ is closed to new replies.

 * ![](https://ps.w.org/wp-lister-for-ebay/assets/icon-256x256.png?rev=2372284)
 * [WP-Lister Lite for eBay](https://wordpress.org/plugins/wp-lister-for-ebay/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-lister-for-ebay/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-lister-for-ebay/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-lister-for-ebay/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-lister-for-ebay/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-lister-for-ebay/reviews/)

## Tags

 * [country](https://wordpress.org/support/topic-tag/country/)
 * [lister](https://wordpress.org/support/topic-tag/lister/)

 * 3 replies
 * 2 participants
 * Last reply from: [msantamaria](https://wordpress.org/support/users/msantamaria/)
 * Last activity: [10 years, 6 months ago](https://wordpress.org/support/topic/error-creating-a-profile/#post-6314679)
 * Status: resolved