Email Before Download
Error [contact-form 404 "Not Found"] (4 posts)

  1. Austropa Interconvention
    Posted 2 years ago #

    Any time we try to activate "Email Before Download" we keep on receiving following error: [contact-form 404 "Not Found"]

    Or "Contact Form 7" Version is 2.4.2
    The Download Montor is also installed.

    Do you have any idea, what this error tells us?
    We would really like to use this great plugin, as
    it exactly does, what we need.

    Thanks for your help!


  2. mandsconsulting
    Plugin Author

    Posted 2 years ago #

    Hi Alfred,
    If you haven't already, please be sure to check out the sticky post found here: http://wordpress.org/support/topic/plugin-email-before-download-sticky-getting-faster-support
    By the way, are you sure on the version of the Contact Form 7, or it's a typo? The latest version of it is 3.4.2 and it works with our plugin.

    As for the error message it can also occur if you pass a wrong CF7 form id into our plugin shortcode that in its basic form should look like:
    [email-download download_id="5" contact_form_id="4"]
    So please check contact_form_id attribute value.
    Thanks for the interest in our plugin.

  3. Austropa Interconvention
    Posted 2 years ago #

    Thanks for your prompt reply.
    We've updated CF7 to version 3.4.2
    Unfortunately this version is not running on our current WordPress version 3.0.3 but requires a minimum of WP 3.5
    We'll see if we will also update our whole WP as we are not sure which effects such an update will have on all our other plugins ...

  4. mandsconsulting
    Plugin Author

    Posted 2 years ago #

    Hi Alfred,
    Sorry about your difficulties. We can assure our plugin works with the current version of WordPress, CF7 and Download Monitor. Once you are all up to date, let us know if things are working for you and we will go from there

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