Error connection with google analyst

  • Resolved tomi85

    (@tomi85)


    3 years, 1 month ago

    Hi,

    I connected my google analyst with monsterInsights and is working on google analyst page.

    But in wp cocpit -> monsterinsights frame i have below error:
    The API returned a 403 response with this message: The key or token used is invalid. Please authenticate/re-authenticate with MonsterInsights on the MonsterInsights settings panel.

    I tied re-authenticate but nothing happens

Viewing 4 replies - 1 through 4 (of 4 total)
  • mark l chaves

    (@mlchaves)

    3 years, 1 month ago

    Hi @tomi85,

    Can you try disconnecting instead? See the screengrab below.

    https://a.supportally.com/dljQgv

    Force the disconnect if you see a prompt come up.

    Then, reconnect and see if the 403 goes away.

    If that doesn’t work, you’ll want to give the support team a shout.

    ​https://www.monsterinsights.com/lite-support/

    Thread Starter tomi85

    (@tomi85)

    3 years, 1 month ago

    thx, i turned off w3 cache plugin, and then according @mark post connected one more time and now is working 😉

    I think that, the problem was with w3 cache plugin.

    Anyway thx for help !

    mark l chaves

    (@mlchaves)

    3 years, 1 month ago

    @tomi85,

    Excellent. Glad you figured it out.

    Thanks for sharing your solution with the community. That’s super helpful.

    Cheers 🙂

    mark l chaves

    (@mlchaves)

    3 years ago

    Marking as resolved.

Viewing 4 replies - 1 through 4 (of 4 total)
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