Support » Plugin: Postie » Error connecting to the server. Connection timed out.

  • Resolved outa1cite2


    Have read and re-read the instructions with the installation and carefully followed them. Here is the report I get with Test Config

    Connect to Mail Host
    Postie connection: sockets
    Postie protocol: imap-ssl
    Postie server:
    Postie port: 993
    Unable to connect. The server said: There was an error connecting to the server Connection timed out

    Hoping this is something simple that I have overlooked. I have read other similar threads on this forum, but no success in finding a solution.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Wayne Allen


    Likely your hosting company does not allow outbound connections. GoDaddy in particular does this. See also

    If you are using GoDaddy, set up an email using the CPanel option and then get the Nameserver from the Manual setup area of the GoDaddy account. I also had to choose sockets to get mine to work. If you are using GoDaddy. take a snap shot of your Postie general setup page and post it.

    Thread Starter outa1cite2


    Thanks to both of you for your responses. I am using Blue Host, but it appears to have a similar setup to GoDaddy. If I am reading Blue Host documentation correctly, it limits available ports for shared IPs. If I pay extra for a dedicated IP, all ports are then open. Will try to adapt LesTexas60 GoDaddy solution to Blue Host before trying a dedicated IP.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Error connecting to the server. Connection timed out.’ is closed to new replies.