Support » Plugin: UpdraftPlus WordPress Backup Plugin » Error connecting to Dropbox

  • Resolved dantheman1981

    (@dantheman1981)



    Hi all,

    Firslty had trouble connecting to Google Drive, so tried Dropbox. No luck with Dropbox either. It is saying that ‘You do not appear to be authenticated with Dropbox (whilst deleting)’ but I have connected to Dropbox. See below from error log…

    0000.099 (0) Set semaphore last lock (fd) time to 2018-06-14 04:13:35
    0000.101 (0) Semaphore lock (fd) complete
    0000.119 (0) PHP event: code E_WARNING: Redis::pconnect(): connect() failed: Connection refused (line 345, wp-content/plugins/w3-total-cache/Cache_Redis.php)
    0000.120 (0) PHP event: code E_WARNING: Redis::pconnect(): connect() failed: Connection refused (line 345, wp-content/plugins/w3-total-cache/Cache_Redis.php)

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Please could you try temporarily deactivating W3 Total Cache plugin? Do you still get the same error after deactivating?

    Regards,
    Bryle

    dantheman1981

    (@dantheman1981)

    Hi Bryle,

    Have deactivated the W3 Total Cache plugin and have done a backup which worked. Thanks!

    Is there any way of still having W3 Total Cache plugin activated and backups working?

    Thanks,

    Dan.

    Plugin Author David Anderson

    (@davidanderson)

    The thing being logged there isn’t an error; it’s a PHP coding notice for developers. Does it actually stop the backup progressing? If so, then there’s some *other* factor involved. Is there anything in your Apache/PHP error logs?

Viewing 3 replies - 1 through 3 (of 3 total)
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