Support » Fixing WordPress » Error Connecting to Database Server

  • I posted yesterday that I wasn’t seeing pictures. Now I can’t see ANYTHING. I’m trying to determine if this is a problem with my software, or with my hosting company. They recently did a server switchover. I get the following message when I try to connect:

    This either means that the username and password information in your wp-config.php file is incorrect or we can’t contact the database server at 209.217.209.25. This could mean your host’s database server is down.

    I’ve tried pinging that server and it times out. So, is my install corrupted, or is this my provider’s fault?
    Thanks!

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