Title: Error connecting
Last modified: June 16, 2026

---

# Error connecting

 *  [discstop](https://wordpress.org/support/users/discstop/)
 * (@discstop)
 * [3 days, 8 hours ago](https://wordpress.org/support/topic/error-connecting-6/)
 * I am getting this error on my website
 * Error occurred while checking account status. cURL error 28: Connection timed
   out after 10001 milliseconds
 * Why is this?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-connecting-6%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [Andrei CleanTalk](https://wordpress.org/support/users/blazirsky/)
 * (@blazirsky)
 * [3 days, 7 hours ago](https://wordpress.org/support/topic/error-connecting-6/#post-18939546)
 * Hello [@discstop](https://wordpress.org/support/users/discstop/),
 * Please check that **cURL** and **allow_url_fopen** are enabled in** php.ini**.
 * Also, please click **“Synchronize with Cloud”** in the plugin settings and check
   whether the error still appears afterward.
 * If the issue persists, please let us know.

Viewing 1 replies (of 1 total)

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to reply to this topic.

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 * 1 reply
 * 2 participants
 * Last reply from: [Andrei CleanTalk](https://wordpress.org/support/users/blazirsky/)
 * Last activity: [3 days, 7 hours ago](https://wordpress.org/support/topic/error-connecting-6/#post-18939546)
 * Status: not resolved