Title: Error code: model_not_found
Last modified: November 12, 2024

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# Error code: model_not_found

 *  Resolved [hiorbit](https://wordpress.org/support/users/hiorbit/)
 * (@hiorbit)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/error-code-model_not_found/)
 * Hi,
 * I’m trying to update single images on my staging site and I’m getting an error
   in the logs: Error: OpenAI – Error type: invalid_request_error – Error code: 
   model_not_found – The model `gpt-4o` does not exist or you do not have access
   to it.
 * Do you have any suggestions on how to fix this or what the problem might be? 
   FYI The staging site is password protected if that has any effect.
 * Thanks!

Viewing 1 replies (of 1 total)

 *  Plugin Author [Valerio Monti](https://wordpress.org/support/users/valeriomonti/)
 * (@valeriomonti)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/error-code-model_not_found/#post-18129524)
 * Hi,
   you probably haven’t made any payments on your OpenAi API account yet. You
   are still using the free tier, right?If so, you are getting this message because
   the `gpt-4o` model is only available to users who have made at least one payment
   of $5 or more.Here is the reference: [https://help.openai.com/en/articles/7102672-how-can-i-access-gpt-4-gpt-4-turbo-gpt-4o-and-gpt-4o-mini#h_f472fd7cbc](https://help.openai.com/en/articles/7102672-how-can-i-access-gpt-4-gpt-4-turbo-gpt-4o-and-gpt-4o-mini#h_f472fd7cbc)
 * To solve the problem, simply add money to your OpenAi API account credit balance.
 * I hope this is helpful.
   If not, please let me know.
 * Cheers
 * Translated with DeepL.com (free version)

Viewing 1 replies (of 1 total)

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 * 1 reply
 * 2 participants
 * Last reply from: [Valerio Monti](https://wordpress.org/support/users/valeriomonti/)
 * Last activity: [1 year, 6 months ago](https://wordpress.org/support/topic/error-code-model_not_found/#post-18129524)
 * Status: resolved