Title: Error code Json_syntax
Last modified: May 21, 2021

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# Error code Json_syntax

 *  Resolved [dressed2kill](https://wordpress.org/support/users/dressed2kill/)
 * (@dressed2kill)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/error-code-json_syntax/)
 * I had downloaded the ninja forms plug in and had it installed then it just reset
   some how and it disappeared So I have re down loaded it and trying to install
   it as a plug in and it’s giving me error code Json_syntax
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-code-json_syntax%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [shinerweb](https://wordpress.org/support/users/shinerweb/)
 * (@shinerweb)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/error-code-json_syntax/#post-14488226)
 * Are you allowed to install this plug-in on WordPress.com?
 *  Plugin Contributor [Justin McElhaney](https://wordpress.org/support/users/jmcelhaney/)
 * (@jmcelhaney)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/error-code-json_syntax/#post-14906516)
 * Yes, you can install Ninja Forms on WordPress.com
 * Can you try temporarily deactivating all your plugins that are not Ninja Forms
   add-ons and switching to a default WordPress theme like Twenty Twenty.
    If you
   do not have a development environment for your site (this is best practice and
   highly recommended), you can use the Health Check plugin ([https://wordpress.org/plugins/health-check/](https://wordpress.org/plugins/health-check/))
   to temporarily disable plugins and your theme for a single user session, instead
   of all users using your site. If this solves your issue, then the problem was
   caused by an issue in one of those plugins or your theme. Reactivate them one
   at a time until the issue returns to determine which plugin is causing the conflict.`
 * If you are still having issues, can you contact our official support at ninjaforms.
   com/contact/ so we can help you further troubleshoot.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error code Json_syntax’ is closed to new replies.

 * ![](https://ps.w.org/ninja-forms/assets/icon-256x256.png?rev=1649747)
 * [Ninja Forms - The Contact Form Builder That Grows With You](https://wordpress.org/plugins/ninja-forms/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ninja-forms/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ninja-forms/)
 * [Active Topics](https://wordpress.org/support/plugin/ninja-forms/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ninja-forms/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ninja-forms/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [Justin McElhaney](https://wordpress.org/support/users/jmcelhaney/)
 * Last activity: [4 years, 10 months ago](https://wordpress.org/support/topic/error-code-json_syntax/#post-14906516)
 * Status: resolved