Title: Error Code in WordPress Update Last modified: August 22, 2016 --- # Error Code in WordPress Update * Resolved [Shapeshifter 3](https://wordpress.org/support/users/shapeshifter-3/) * (@shapeshifter-3) * [11 years ago](https://wordpress.org/support/topic/error-code-in-wordpress-update/) * One of my four installations of WordPress won’t update and produces this error message: _Could not copy file.: wp-includes/js/media/views/button/delete-selected- permanently.js_ . * I’ve disabled ALL plugins and still won’t update. Tried using my current theme( Kelly from Automattic) and Stargazer (from Justin Tadlock). Also, using my current WordPress version 4.2-alpha-31735, my Visual Editor and the TinyMCE toolbars are missing. * This is part of my error code: _Warning: copy(/home/shapeshifter3/public\_html/ shapeshifter3.com/wp-includes/js/media/views/button/delete-selected-permanently. js): failed to open stream: Permission denied in /home/shapeshifter3/public\_html/ shapeshifter3.com/wp-admin/includes/class-wp-filesystem-direct.php on line 231_ * Is this a WordPress Core problem, OR a Permission change I need to make on my server? Viewing 7 replies - 1 through 7 (of 7 total) * Thread Starter [Shapeshifter 3](https://wordpress.org/support/users/shapeshifter-3/) * (@shapeshifter-3) * [11 years ago](https://wordpress.org/support/topic/error-code-in-wordpress-update/#post-5892006) * I forgot: * I also tried disabling ALL of my plugins and updating through the default WordPress Twenty Fifteen theme…same error messages. * Thread Starter [Shapeshifter 3](https://wordpress.org/support/users/shapeshifter-3/) * (@shapeshifter-3) * [11 years ago](https://wordpress.org/support/topic/error-code-in-wordpress-update/#post-5892045) * Contacted a support rep for my Hosting Provider and they tried the same things above, directly from the server side. The supposed “Permission denied” didn’t show up on their end, AND that particular file has the same permission code as any other files in the folded. * I do have a Full Backup for this particular installation, BUT I need to know which individual folder/file combo to restore. I don’t want to restore the entire website if necessary, because of the time involved. * Any suggestions from any Core Developers? * [John Blackbourn](https://wordpress.org/support/users/johnbillion/) * (@johnbillion) * WordPress Core Developer * [11 years ago](https://wordpress.org/support/topic/error-code-in-wordpress-update/#post-5892063) * This looks like an odd file permissions issue on your server. * I would recommend manually deleting the file via FTP, and then visiting the Dashboard- > Updates menu in WordPress and clicking the ‘Re-install Now’ button. This will re-download the core WordPress files, replacing the file you’ve deleted. * Thread Starter [Shapeshifter 3](https://wordpress.org/support/users/shapeshifter-3/) * (@shapeshifter-3) * [11 years ago](https://wordpress.org/support/topic/error-code-in-wordpress-update/#post-5892066) * Mr. Blackbourn, Thank you for your response! * Before I proceed, I would like to verify some things: * 1. If I delete that one file from cPanel on my server, will my site shut down or just not display. * 2. After I do that, I can then log in to my admin panel on my home machine right? * 3. In the Dashboard’s WordPress Updates page, I currently have only two buttons:** Update Now** and **Download nightly build** . * 4. Were you just using a different terminology, OR will my **Update Now** button change to **Re-install Now** ? * 5. If I do this: WHAT BECOMES OF MY CONTENT? Do I have to rebuild any of it? * Moderator [Marius L. J.](https://wordpress.org/support/users/clorith/) * (@clorith) * [11 years ago](https://wordpress.org/support/topic/error-code-in-wordpress-update/#post-5892130) * Hi, * Your site will keep functioning as intended, this is just a JavaScript file used in the back end. * Using the Update Now button will be what you are looking for in this case, that is correct, and all of your content etc will remain, this function will just “ re-install” all the WordPress core files so much like an update would. * Thread Starter [Shapeshifter 3](https://wordpress.org/support/users/shapeshifter-3/) * (@shapeshifter-3) * [11 years ago](https://wordpress.org/support/topic/error-code-in-wordpress-update/#post-5892131) * Thank you Marius! * Thread Starter [Shapeshifter 3](https://wordpress.org/support/users/shapeshifter-3/) * (@shapeshifter-3) * [11 years ago](https://wordpress.org/support/topic/error-code-in-wordpress-update/#post-5892160) * Just in case anybody else reads this thread: * I did NOT have to delete any files from my host server. I just changed the permission code to allow access, and then updated my WordPress installation through the Admin Panel. * All is right with the world, now. Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Error Code in WordPress Update’ is closed to new replies. ## Tags * [error code](https://wordpress.org/support/topic-tag/error-code/) * [nightly build](https://wordpress.org/support/topic-tag/nightly-build/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 7 replies * 3 participants * Last reply from: [Shapeshifter 3](https://wordpress.org/support/users/shapeshifter-3/) * Last activity: [11 years ago](https://wordpress.org/support/topic/error-code-in-wordpress-update/#post-5892160) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics