Title: Error code: ERR_CONTENT_DECODING_FAILED
Last modified: August 21, 2016

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# Error code: ERR_CONTENT_DECODING_FAILED

 *  [wbthompson2004](https://wordpress.org/support/users/wbthompson2004/)
 * (@wbthompson2004)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/error-code-err_content_decoding_failed/)
 * I have recently begun using W3 Total Cache, set up by our one-time one developer.
   When I create new pages (using Optimize Press 2.0 version), new users receive
   this error message: Error code: ERR_CONTENT_DECODING_FAILED
 * Once they refresh, they are able to see the information.
 * What is the issue?
    Thanks, Whitney
 * [https://wordpress.org/plugins/w3-total-cache/](https://wordpress.org/plugins/w3-total-cache/)

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## Tags

 * [err_content_decoding_failed](https://wordpress.org/support/topic-tag/err_content_decoding_failed/)

 * 0 replies
 * 1 participant
 * Last reply from: [wbthompson2004](https://wordpress.org/support/users/wbthompson2004/)
 * Last activity: [11 years, 8 months ago](https://wordpress.org/support/topic/error-code-err_content_decoding_failed/)
 * Status: not resolved