Error code 500 in console when clicking the ‘Add tracking’ button

This issue just started happening a few days ago, but it was working prior to that. Whenever we try to click the ‘add tracking’ button in the WooCommerce>Orders page, nothing happens on the front end. In the dev console we get (please note that we changed the website name to ourwebsite.com below):

'POST https://ourwebsite.com/wp-admin/admin-ajax.php?_fs_blog_admin=true 500'

located in the ‘wp-includes/js/jquery/jquery.js?ver=1.12.4’ file.

Our hosting platform investigated and sent back this log file:

[24-Jun-2020 23:12:02 UTC] PHP Fatal error:  Uncaught ArgumentCountError: Too few arguments to function wpdb::prepare(), 1 passed in /home/xlejyjhx/public_html/wp-content/plugins/woo-advanced-shipment-tracking/includes/class-wc-advanced-shipment-tracking-settings.php on line 441 and exactly 2 expected in /home/xlejyjhx/public_html/wp-includes/wp-db.php:1295
Stack trace:
#0 /home/xlejyjhx/public_html/wp-content/plugins/woo-advanced-shipment-tracking/includes/class-wc-advanced-shipment-tracking-settings.php(441): wpdb->prepare('SELECT shipping...')
#1 /home/xlejyjhx/public_html/wp-includes/class-wp-hook.php(286): WC_Advanced_Shipment_Tracking_Settings->ast_open_inline_tracking_form_fun('')
#2 /home/xlejyjhx/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters('', Array)
#3 /home/xlejyjhx/public_html/wp-includes/plugin.php(465): WP_Hook->do_action(Array)
#4 /home/xlejyjhx/public_html/wp-admin/admin-ajax.php(167): do_action('wp_ajax_ast_ope...')
#5 {main}
  thrown in /home/xlejyjhx/public_html/wp-includes/wp-db.php on line 1295

I decided to see if we can fix the issue before removing and adding the plugin as we have a lot of tracking info on it already for our customers.

• This topic was modified 3 years, 9 months ago by Xpressbud.
• This topic was modified 3 years, 9 months ago by Xpressbud.
• This topic was modified 3 years, 9 months ago by Jan Dembowski. Reason: Formatting