Support » Plugin: Keyy Two Factor Authentication (like Clef) » “Error Code 403” or “Call failed”

  • Resolved sebastianwick

    (@sebastianwick)


    Dear support team,

    I’m on a AWS hosted system running the latest version of wordpress and wordfence WAF. I cannot get the logon to work, even if I disable the firewall. My guess is that Amazon Webservices is blocking some form of communication. Do you have any ideas on how to solve this?

    Thanks,
    Sebastian

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor aporter

    (@aporter)

    Hi,

    Could you use the in app option to send the log files please?

    Best Wishes,

    AShley

    Hi,

    I just sent the file through the iOS app.

    Looking forward to your feedback!

    Sebastian

    Plugin Contributor LumberHack

    (@lumberhack)

    Hi Sebastian

    Is this issue resolved ? Im just checking in if this can be safely closed. Also thanks for the translations. We really appreciate it.

    Regards

    Yes, you can close this. It was an issue resulting from the use of WP Spamshield. I found a setting to get it working and upgraded to Ultimate. Would be great if you can include the translations into the premium version of the plugin, too. I already provided the .po file to Ashley a few days ago.

    Thanks,
    Sebastian

Viewing 4 replies - 1 through 4 (of 4 total)
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