Title: Error code: -32300 Last modified: August 21, 2016 --- # Error code: -32300 * Resolved [wilsurn](https://wordpress.org/support/users/wilsurn/) * (@wilsurn) * [12 years, 6 months ago](https://wordpress.org/support/topic/error-code-32300/) * > Something which should never happen, happened. Sorry about that. If you try > again, maybe it will work. Error code: -32300 * The above error messaged happened way too often. * 1) Download the plugin from [http://plugins.svn.wordpress.org/jetpack/branches/jetpack-compatibility-test.zip](http://plugins.svn.wordpress.org/jetpack/branches/jetpack-compatibility-test.zip) 2) Upload the plugin to your site via Dashboard -> Plugins -> Add New. 3) Activate the plugin and go to Plugins -> Jetpack Compatibility Test. 4) Click the “Select All” button. 5) Send the results of the test to our support team via this form: [http://en.support.wordpress.com/contact/?jetpack=needs-service](http://en.support.wordpress.com/contact/?jetpack=needs-service) * Did the above but nothing helps. (I’ve enclosed the quote below) Emailed for help twice but no replies. * It may be caused by one of these issues, which you can diagnose yourself: * _A known issue. Some themes and plugins have known conflicts with Jetpack – check the list. (You can also browse the Jetpack support pages or Jetpack support forum to see if others have experienced and solved the problem.) An incompatible plugin. Find out by disabling all plugins except Jetpack. If the problem persists, it’s not a plugin issue. If the problem is solved, turn your plugins on one by one until the problem pops up again – there’s the culprit! Let us know, and we’ll try to help. A theme conflict. If your problem isn’t known or caused by a plugin, try activating Twenty Twelve (the default WordPress theme). If this solves the problem, something in your theme is probably broken – let the theme’s author know. A problem with your XMLRPC file. Load your XMLRPC file. It should say “ XML-RPC server accepts POST requests only.” on a line by itself. – If it’s not by itself, a theme or plugin is displaying extra characters. Try steps 2 and 3. – If you get a 404 message, contact your web host. Their security may block XMLRPC. * Did all the above but nothing helps. Contacted my 1) Webserver/host 2) Theme designer but no one can help me unless Jetpack decides to do something to help me. Thanks! * [http://www.metropolitant.com](http://www.metropolitant.com) * [http://wordpress.org/plugins/jetpack/](http://wordpress.org/plugins/jetpack/) Viewing 2 replies - 1 through 2 (of 2 total) * Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/) * (@jeherve) * Jetpack Mechanic 🚀 * [12 years, 6 months ago](https://wordpress.org/support/topic/error-code-32300/#post-4369719) * I just replied to your email, let’s continue the conversation there if you need more help! * Thread Starter [wilsurn](https://wordpress.org/support/users/wilsurn/) * (@wilsurn) * [12 years, 6 months ago](https://wordpress.org/support/topic/error-code-32300/#post-4369745) * Hi Jeremy, I’ve done that and also spoke to the theme provider. Their email as below. * > Hi Wilsurn, > As our engineers tried several fixes online, it does not seems to work. > You may want to try to fully uninstall the plugins, reinstall and try again. > You may want to follow the instructions provided in the following URL to download > a Jetpack Compatibility Plugin so that they could better investigate the error: > [http://wordpress.org/support/topic/jetpack-publicize-error-message](http://wordpress.org/support/topic/jetpack-publicize-error-message) > For your convenience, the instructions are as follows: > 1) Download the plugin > from [http://plugins.svn.wordpress.org/jetpack/branches/jetpack-compatibility-test.zip](http://plugins.svn.wordpress.org/jetpack/branches/jetpack-compatibility-test.zip) > 2) Upload the plugin to your site via Dashboard -> Plugins -> Add New. 3) Activate > the plugin and go to Plugins -> Jetpack Compatibility Test. 4) Click the “Select > All” button. 5) Send the results of the test to our support team via this form: > [http://en.support.wordpress.com/contact/?jetpack=needs-service](http://en.support.wordpress.com/contact/?jetpack=needs-service) > As much as we will like to help to resolve the issue, it seems to be the plugin > error which is not our engineers are not well trained in the area and WordPress > support team in the best position to provide the advise on the plugin. > Best Regards, > Mei Chen Loh > SuperSupport Staff (65) 6288 6264 > Vodien Internet Solutions Pte Ltd > Vodien . com > Customer Feedback | How am I doing? > Please let my manager know: [bill.poh@vodien.com](https://wordpress.org/support/topic/error-code-32300/bill.poh@vodien.com?output_format=md) * And I’ve also seek help from my theme engineers (Elegant Theme) * > User avatar > Hi, > please ask this in the WordPress or jetpack support forum as they may > have a solution for this error; > _________________ > Please Remember: > For CSS Customizations Use The CSS Field In ePanel > For PHP Customizations > Use Child Themes To ensure that they will not lose your customizations when > upgrading your themes * Nothing works. Please do help me. Thanks. Appreciate your urgent assistant on the matter. Viewing 2 replies - 1 through 2 (of 2 total) The topic ‘Error code: -32300’ is closed to new replies. * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237) * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/) * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq) * [Support Threads](https://wordpress.org/support/plugin/jetpack/) * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/) * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/) * 2 replies * 2 participants * Last reply from: [wilsurn](https://wordpress.org/support/users/wilsurn/) * Last activity: [12 years, 6 months ago](https://wordpress.org/support/topic/error-code-32300/#post-4369745) * Status: resolved