Title: [Error Code: 128113] Invalid product description
Last modified: June 16, 2017

---

# [Error Code: 128113] Invalid product description

 *  Resolved [esprit90](https://wordpress.org/support/users/esprit90/)
 * (@esprit90)
 * [8 years, 12 months ago](https://wordpress.org/support/topic/error-code-128113-invalid-product-description/)
 * Dear Sirs,
    All was working well till 4.7.4 of the UPS plugin.
 * Since then some orders do not allow “Confirm shipment” and return an error line:
 *     ```
       Invalid product description for product number 2. Product description should be present at least once. Valid range is 0 to 35 alphanumeric [Error Code: 128113]
       ```
   
 * Can you please check this and fix it?

Viewing 1 replies (of 1 total)

 *  [niwf](https://wordpress.org/support/users/niwf/)
 * (@niwf)
 * [8 years, 12 months ago](https://wordpress.org/support/topic/error-code-128113-invalid-product-description/#post-9235768)
 * Usually, this error will happen if the product doesn’t have a proper title or
   the product is deleted. Please check it once.
 * As you are using the Pus version, I request you to raise a ticket at our support
   forum where you will get top notch support. I will not be able to take queries
   for the paid plugin here, as this is dedicated forum for the free plugin.

Viewing 1 replies (of 1 total)

The topic ‘[Error Code: 128113] Invalid product description’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/ups-woocommerce-shipping-method_0073aa.
   svg)
 * [UPS WooCommerce Shipping Method Plugin](https://wordpress.org/plugins/ups-woocommerce-shipping-method/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ups-woocommerce-shipping-method/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ups-woocommerce-shipping-method/)
 * [Active Topics](https://wordpress.org/support/plugin/ups-woocommerce-shipping-method/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ups-woocommerce-shipping-method/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ups-woocommerce-shipping-method/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [niwf](https://wordpress.org/support/users/niwf/)
 * Last activity: [8 years, 12 months ago](https://wordpress.org/support/topic/error-code-128113-invalid-product-description/#post-9235768)
 * Status: resolved