Title: Error code: -10520
Last modified: August 30, 2016

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# Error code: -10520

 *  Resolved [saterlat](https://wordpress.org/support/users/saterlat/)
 * (@saterlat)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/error-code-10520-10526/)
 * Hello after i update wp and install Jetpack i found error efter set Publicize,
   and error like this :
 * > Something which should never happen, happened. Sorry about that. If you try
   > again, maybe it will work.
   > Error code: -10520
 * Please help me for solution thankyou.
 * [https://wordpress.org/plugins/jetpack/](https://wordpress.org/plugins/jetpack/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [10 years, 8 months ago](https://wordpress.org/support/topic/error-code-10520-10526/#post-6432391)
 * Your site doesn’t seem to be properly connected to WordPress.com at the moment.
   Could you try the following:
 * 1) Go the Jetpack menu in your dashboard
    2) Click on “My Jetpack” at the top
   of the page. 3) Click on “Disconnect Site from WordPress.com” if your site is
   currently connected to WordPress.com. 4) Confirm the disconnection. 5) Click 
   on the Connect button to connect your site to WordPress.com again.
 * If that doesn’t help, can you please use Jetpack’s Debugger module to send us
   some more information about your site?
 * 1) Go to the Jetpack page in your dashboard.
    2) Click on the Debug link appearing
   at the bottom of the page. 3) Click the link that says “click here to contact
   Jetpack support.” 4) Fill in the description box and your name and email address.
   5) Click the “Contact Support” button.
 * Thanks!
 *  Thread Starter [saterlat](https://wordpress.org/support/users/saterlat/)
 * (@saterlat)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/error-code-10520-10526/#post-6432410)
 * i’ve been following first suggestion for disconnect and connecting but after 
   press button connect to wordpress appear error like this [http://postimg.org/image/h4pzo5e39/](http://postimg.org/image/h4pzo5e39/)
   thankyou for your help me mr.
 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [10 years, 8 months ago](https://wordpress.org/support/topic/error-code-10520-10526/#post-6432469)
 * I would suggest contacting your hosting provider and explaining that we are unable
   to access your blog via cURL, which is needed in order to use Jetpack on your
   site.
 * You can let them know we tested the following:
 * 1. Check for access to xmlrpc.php via browser:
    [http://saterlat.com/xmlrpc.php](http://saterlat.com/xmlrpc.php)
 * That test returned “XML-RPC server accepts POST requests only.” which is a valid
   result.
 * 2. Check for access via cURL by running the following command from the command
   prompt:
    `curl -A "Jetpack by WordPress.com" -is -H 'Content-Type: text/xml' --
   data '<?xml version="1.0"?><methodCall><methodName>demo.sayHello</methodName>
   <params></params></methodCall>' 'http://saterlat.com/xmlrpc.php' && echo`
 * The cURL test returned an empty response, instead of the expected response you
   can see here for another site:
    [https://gist.github.com/jeherve/46816c61973377b79aab](https://gist.github.com/jeherve/46816c61973377b79aab)
 * Please provide the information above to your hosting provider so that they can
   correct the server settings to allow cURL access.
 * I hope this helps.
 *  Thread Starter [saterlat](https://wordpress.org/support/users/saterlat/)
 * (@saterlat)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/error-code-10520-10526/#post-6432483)
 * okay.

Viewing 4 replies - 1 through 4 (of 4 total)

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## Tags

 * [Error code: -10520](https://wordpress.org/support/topic-tag/error-code-10520/)

 * 4 replies
 * 2 participants
 * Last reply from: [saterlat](https://wordpress.org/support/users/saterlat/)
 * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/error-code-10520-10526/#post-6432483)
 * Status: resolved