• davidgimenezq

    (@davidgimenezq)


    On a mobile device, when I open the currency exchange window (The floating menu).
    If I do not make any currency exchange and im click on background, the page stays busy and does not scroll bottom until I reload it.

    Please fix this by making that every time you click outside the popup the page will reload so that it can continue to function normally.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
  • rosenguyen

    (@rosenguyen)

    Hi davidgimenezq ,

    We have checked that function on our demo website, and it works correctly, you can try it with https://authentic.new2new.com/home-3/shop/.

    The problem on your site may be caused by the conflicts with other plugins (example cache plugins). Please activate only our plugin and Woocommerce to check it.

    Best regards,

    • This reply was modified 4 months ago by rosenguyen.
    Thread Starter davidgimenezq

    (@davidgimenezq)

    You are right, I have checked the link you have sent me and in fact if it works, can you think of a workaround for my site?
    Maybe some code in fuctions .php?

    All the plugins I use are required.

    Thread Starter davidgimenezq

    (@davidgimenezq)

    Reviewing I have discovered that the incompatibility is with my wordpress theme.

    The plugin works fine but it has the bug that I mentioned above, please I ask you to review the bug to see if you can find it, it is very important to me.

    I beg you, I need your help to see if you could patch it in a future update.

    Theme:
    https://es.wordpress.org/themes/estore/

    Hi,

    In this case, We need time to check the compatible with your theme. We will make the compatibility with the 3rd Theme./ plugins based on their ratings and popularity. Therefore, You may be waited for the updates in the futures.

    Best regards,

Viewing 4 replies - 1 through 4 (of 4 total)
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