Title: Error checking account status
Last modified: April 28, 2024

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# Error checking account status

 *  Resolved [mountbest](https://wordpress.org/support/users/mountbest/)
 * (@mountbest)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/error-checking-account-status-2/)
 * Cleantalk stopped working and displays the following error:
 * Notifications: Apr 28 2024 04:21:55: Error occurred while checking account status.
   cURL error 77: error setting certificate verify locations: CAfile: /home/bioresonant/
   public_html/wp-includes/Requests/src/../certificates/cacert.pem CApath: none
 * Can you help?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-checking-account-status-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [mountbest](https://wordpress.org/support/users/mountbest/)
 * (@mountbest)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/error-checking-account-status-2/#post-17718411)
 * deactivated and reactivated the plugin and it started working again.
 * The problem is that I never know when CleanTalk plugin suddenly stops working
 *  Plugin Support [katereji](https://wordpress.org/support/users/katereji/)
 * (@katereji)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/error-checking-account-status-2/#post-17718796)
 * Hello.
 * Has this happened before?
 *  Thread Starter [mountbest](https://wordpress.org/support/users/mountbest/)
 * (@mountbest)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/error-checking-account-status-2/#post-17718808)
 * no
 *  Plugin Support [katereji](https://wordpress.org/support/users/katereji/)
 * (@katereji)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/error-checking-account-status-2/#post-17719059)
 * Could you please contact us via our private Ticket System: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open)
   if this happens again?
 *  Plugin Support [eugenecleantalk](https://wordpress.org/support/users/eugenecleantalk/)
 * (@eugenecleantalk)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/error-checking-account-status-2/#post-17737404)
 * Hello.
   We haven’t heard back from you in a few days, so I’m going to mark this
   topic as “resolved”.If you have any further questions, you can start a new topic
   or contact us via our private Ticket System.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Error checking account status’ is closed to new replies.

 * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.gif?rev=3539767)
 * [CleanTalk Anti-Spam. Spam Firewall & Bot protection](https://wordpress.org/plugins/cleantalk-spam-protect/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cleantalk-spam-protect/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cleantalk-spam-protect/)
 * [Active Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [eugenecleantalk](https://wordpress.org/support/users/eugenecleantalk/)
 * Last activity: [2 years, 1 month ago](https://wordpress.org/support/topic/error-checking-account-status-2/#post-17737404)
 * Status: resolved