Support » Plugin: WP-Lister Lite for Amazon » Error check your MWS credentials

  • Resolved baaquack

    (@baaquack)


    Hello

    I’ve just started using WP Amazon Lister Lite but am getting an access error when I try to submit feed.

    When I went to check the account on my website the error message reads

    “Error: This account does not seem to be valid. Please check your MWS credentials and update the account details.”

    Can you help please?

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  • Hey @baaquack

    Thanks for trying WP-Lister.

    What that message means is some setting you provided in WP-Lister’s account setup is not correct, either that, or there is an issue with the account and you’d need to speak to Amazon seller support. Please click the “edit” button over the effected account on the “Accounts” page of WP-Lister and check that your settings are accurate.

    You can also try clicking the “Update” link that appears when mousing over the effected account to test if the error is still persisting.

    9 times out of 10, this issue is caused by entering one or multiple incorrect credentials from your Amazon account over to the account you created in WP-Lister. You could also try deleting the account you created in WP-Lister and try recreating it again.

    Also, you must have a Pro Amazon account in order to use WP-Lister: https://docs.wplab.com/article/12-amazon-seller-account-requirements

    If you still are having issues, send us a support ticket and we can discuss further.

    Kind regards,
    John

Viewing 1 replies (of 1 total)
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