Title: Error: can’t back up with Updraftplus Last modified: May 26, 2017 --- # Error: can’t back up with Updraftplus * Resolved [pinpoint](https://wordpress.org/support/users/pinpoint/) * (@pinpoint) * [8 years, 11 months ago](https://wordpress.org/support/topic/error-cant-back-up-with-updraftplus/) * Hi all, I just installed a fresh copy of the plugin, but when I try to take a backup it hangs for a moment at “requesting start of backup,” then the following error appears on a popup: * > Unexpected response > Fatal Error Failure in Wincache[6840] allocate_memory: > segment free list corrupt in C:…\wp-content\plugins\updraftplus.php on line > 196 * Any ideas would be appreciated. Thanks Viewing 1 replies (of 1 total) * Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/) * (@davidanderson) * [8 years, 11 months ago](https://wordpress.org/support/topic/error-cant-back-up-with-updraftplus/#post-9171243) * What is “Wincache”? It’s saying that it is having trouble with memory management, but, I am not familiar with what it is. * David Viewing 1 replies (of 1 total) The topic ‘Error: can’t back up with Updraftplus’ is closed to new replies. * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200) * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/) * [Frequently Asked Questions](https://wordpress.org/plugins/updraftplus/#faq) * [Support Threads](https://wordpress.org/support/plugin/updraftplus/) * [Active Topics](https://wordpress.org/support/plugin/updraftplus/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/updraftplus/unresolved/) * [Reviews](https://wordpress.org/support/plugin/updraftplus/reviews/) * 1 reply * 2 participants * Last reply from: [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/) * Last activity: [8 years, 11 months ago](https://wordpress.org/support/topic/error-cant-back-up-with-updraftplus/#post-9171243) * Status: resolved