Title: Error: Cannot submit
Last modified: August 30, 2016

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# Error: Cannot submit

 *  [sebassahmedia](https://wordpress.org/support/users/sebassahmedia/)
 * (@sebassahmedia)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/error-cannot-submit/)
 * Hey guys,
 * any idea why the form at [http://papiergoed.nl/eerste-keer-bestellen/](http://papiergoed.nl/eerste-keer-bestellen/)
   wont send? Ive been rebuilding it but it seems to have an error somehwere.
 * Any help would be much appriciated!
 * -Seb
 * [https://wordpress.org/plugins/contact-form-7/](https://wordpress.org/plugins/contact-form-7/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Chris Miller](https://wordpress.org/support/users/millertchris/)
 * (@millertchris)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/error-cannot-submit/#post-6495831)
 * Hi sebassahmedia,
 * When I submitted the form as is, without filling anything in, the contact form
   responded exactly how is should with errors on the page.
 * Assuming that someone fills out the information and receives a confirmation on
   the page, then Contact Form 7 did what it’s meant to do.
 * Now, it’s up to the web server to deliver the mail!
 * In most all cases, due to how most hosting companies and web servers handle mail
   processed by WordPress, it tends to get lost in the spam folder or can take A
   LONG TIME to deliver.
 * Neither of those options are acceptable…am I right? amiright?
 * A great way to trouble shoot this is to use the following plugin:
    [https://wordpress.org/plugins/contact-form-7-to-database-extension/](https://wordpress.org/plugins/contact-form-7-to-database-extension/)
 * This plugin stores a copy of all contact form submissions in the backend, for
   most all contact form, including Contact Form 7.
 * Once you install the plugin, test your form again.
 * Where you able to see it in the backend of your WordPress site using Contact 
   Form DB?
 * If so, this means that your server is having trouble delivering the email.
 * So…if that’s the case, I would look into plugins such as:
    [https://wordpress.org/plugins/wpmandrill/](https://wordpress.org/plugins/wpmandrill/)
   [https://wordpress.org/plugins/wp-mail-smtp/](https://wordpress.org/plugins/wp-mail-smtp/)
 * The above plugins, used individually or in some cases together, can greatly improve
   your email deliverability.
 * Let us know how everything pans out!
 *  Thread Starter [sebassahmedia](https://wordpress.org/support/users/sebassahmedia/)
 * (@sebassahmedia)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/error-cannot-submit/#post-6495848)
 * Hi millertchris,
 * thank you so much for reaching out. I feel the issue Is more complex since when
   I set up a standard form: it works (send and everything). But with the custom
   design it gives a red error.
 * [http://papiergoed.nl/bestellen/](http://papiergoed.nl/bestellen/) for instance
   has the full form on it, actually all looks fine. The form gives the errors when
   you dont fill out all fields which is fine, but if you do it gives a red error.
 * Ive installed the db extension and the form info is saved in there. So wp-smtp
   should be the next step i guess?
 * Cheers Seb
 *  [Chris Miller](https://wordpress.org/support/users/millertchris/)
 * (@millertchris)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/error-cannot-submit/#post-6495932)
 * Hey sebassahmedia,
 * If you’re able to collect the submissions with the Contact Form DB plugin, that
   means information is being passed to the server and everything is working as 
   it should!
 * However, your server is having issues sending mail.
 * Yes, I would install to see if you’re able to receive for submissions at your
   email address:
    [https://wordpress.org/plugins/wp-mail-smtp/](https://wordpress.org/plugins/wp-mail-smtp/)

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error: Cannot submit’ is closed to new replies.

 * ![](https://ps.w.org/contact-form-7/assets/icon.svg?rev=2339255)
 * [Contact Form 7](https://wordpress.org/plugins/contact-form-7/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/contact-form-7/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/contact-form-7/)
 * [Active Topics](https://wordpress.org/support/plugin/contact-form-7/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/contact-form-7/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/contact-form-7/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Chris Miller](https://wordpress.org/support/users/millertchris/)
 * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/error-cannot-submit/#post-6495932)
 * Status: not resolved