Title: Error Cannot access file
Last modified: June 20, 2024

---

# Error Cannot access file

 *  Resolved [fyrins](https://wordpress.org/support/users/fyrins/)
 * (@fyrins)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/error-cannot-access-file-2/)
 * The plugin can’t load my PDF for my visitor, I’ve got an obscur error message
   in the browser console :
 * `{
   "message": "Bad end offset: 12634145","name": "UnknownErrorException","details":"
   Error: Bad end offset: 12634145"}
 * `"Error\n at BaseExceptionClosure (https://octopuscom.fr/app/plugins/3d-flipbook-
   dflip-lite/assets/js/libs/pdf.min.js?ver=2.2.47&pdfver=default:22:9330)\n at 
   Object.<anonymous> (https://octopuscom.fr/app/plugins/3d-flipbook-dflip-lite/
   assets/js/libs/pdf.min.js?ver=2.2.47&pdfver=default:22:9394)\n at __w_pdfjs_require__(
   https://octopuscom.fr/app/plugins/3d-flipbook-dflip-lite/assets/js/libs/pdf.min.
   js?ver=2.2.47&pdfver=default:22:324702)\n at https://octopuscom.fr/app/plugins/
   3d-flipbook-dflip-lite/assets/js/libs/pdf.min.js?ver=2.2.47&pdfver=default:22:
   329009\n at https://octopuscom.fr/app/plugins/3d-flipbook-dflip-lite/assets/js/
   libs/pdf.min.js?ver=2.2.47&pdfver=default:22:329276\n at https://octopuscom.fr/
   app/plugins/3d-flipbook-dflip-lite/assets/js/libs/pdf.min.js?ver=2.2.47&pdfver
   =default:22:329300\n at webpackUniversalModuleDefinition (https://octopuscom.
   fr/app/plugins/3d-flipbook-dflip-lite/assets/js/libs/pdf.min.js?ver=2.2.47&pdfver
   =default:22:290)\n at https://octopuscom.fr/app/plugins/3d-flipbook-dflip-lite/
   assets/js/libs/pdf.min.js?ver=2.2.47&pdfver=default:22:294"`
 * 
    But if i’m logged in visualisation works perfectly. I’ve try to downgrade plugin
   version. I’ve disabled plugin like Imagify, Secupress & WPRocket to avoid conflict.
   But problem is still here.
    -  This topic was modified 1 year, 10 months ago by [fyrins](https://wordpress.org/support/users/fyrins/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-cannot-access-file-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [DearHive](https://wordpress.org/support/users/dearhive/)
 * (@dearhive)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/error-cannot-access-file-2/#post-17840289)
 * Hi,
 * If you are using o2Switch hosting.
   Please follow this support topic.[https://wordpress.org/support/topic/error-cannot-access-file-litespped-browser-cache/#post-17706128](https://wordpress.org/support/topic/error-cannot-access-file-litespped-browser-cache/#post-17706128)
 * Best Regards,
   DearHive
 *  Thread Starter [fyrins](https://wordpress.org/support/users/fyrins/)
 * (@fyrins)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/error-cannot-access-file-2/#post-17840736)
 * Thanks for your answer. I disabled Litespeed cache on the O2S Cpanel and add 
   this line to `.htaccess` file.
 *     ```wp-block-code
       <IfModule mod_expires.c>    ExpiresByType application/pdf "access plus 0 seconds"</IfModule>
       ```
   
 * It seems to works perfectly now ! 
   Great support, thank you !

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error Cannot access file’ is closed to new replies.

 * ![](https://ps.w.org/3d-flipbook-dflip-lite/assets/icon-128x128.gif?rev=3175518)
 * [Dear Flipbook - PDF Flipbook, 3D Flipbook, PDF embed, PDF viewer](https://wordpress.org/plugins/3d-flipbook-dflip-lite/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/3d-flipbook-dflip-lite/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/3d-flipbook-dflip-lite/)
 * [Active Topics](https://wordpress.org/support/plugin/3d-flipbook-dflip-lite/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/3d-flipbook-dflip-lite/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/3d-flipbook-dflip-lite/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [fyrins](https://wordpress.org/support/users/fyrins/)
 * Last activity: [1 year, 10 months ago](https://wordpress.org/support/topic/error-cannot-access-file-2/#post-17840736)
 * Status: resolved